Dell Off campus Recruitment 2020
Dell Off campus Recruitment 2020

DELL Walk-in Drive 2020: Dell is a multinational computer technology company that develops, sells, repairs, and supports computers and related products and services. Named after its founder, Michael Dell, the company is one of the largest technological corporations in the world, employing more than 145,000 people in the U.S. and around the world

DELL Walk-in Drive 2020

Company: Dell

Company website: https://www.dell.com

Job Role: Technical Support Technician

Qualification: Any degree jobs

Experience: 0-4 Years

Salary: Best in industry

Job Location: Gurgaon

Walk-in date: 08 to 10 January 2020

Detailed Eligibility:

Qualifications:

  • Education: Any relevant Certification/Technical Qualification
  • 0 to 4 years of relevant work experience required.
  • Good Knowledge of PC Hardware/Software for desktop & portable systems

Requirements:

  • Undergrad with 1 year of International Call Center Voice experience
  • Should be willing to work in shifts in a 24 x7 work environment
  • Should be residing within Transport Boundaries
  • Excellent telephone soft skills & thorough telephone functional skills
  • Ability to handle stressful situations.
  • Ability to deal professionally with irate customers.

Role Responsibilities:

  • Responsible for providing telephone support for customers on operation or maintenance of Dell products.
  • Assist phone customers by diagnosing problems, and providing resolutions for technical and service issues.
  • Responsible for Out of warranty and In warranty solution sales.
  • Performs work in accordance to standardized policies and procedures.
  • Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
  • Documents problems in the support solution database for diagnostics and solution implementation.
  • Ensure proper escalation procedures are followed.
  • Responsible for customer satisfaction through effective handling of customer problems.
  • Work requires strong analytical ability to resolve complex technical issues in addition to effective phone communication skills.

How to Apply?

All interested and eligible candidates can attend the walk-in drive at the following venue on 08 to 10 January 2020.

Venue Details:

Date: 08 to 10 January 2020 Time: 12 PM to 3:00 PM

Venue:

Dell International Services,
Vipul Tech Square, Sector – 43,
Near Sector 42-43 rapid metro station,
Gurgaon – 122002

Note: Please carry an updated CV, a valid Govt. ID proof & passport size photographs.

Also, apply for other walk-in jobs

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