CGS Off Campus Recruitment 2020

CGS Off Campus Recruitment 2020 : CGS Off Campus Recruitment 2020 Hiring As Associate Technical Support Engineer For B.E/B.Tech. For more details for eligibility criteria, selection process, apply link read below.

About the Company :  We are an applications, enterprise learning and business process outsourcing company that supports our clients’​ most fundamental business activities. Working hand-in-hand with clients in the world’s most admired companies, we develop powerful, hard-working solutions that strengthen and fortify the fundamental business processes that empower them to take on present and future challenges and opportunities.

CGS Off Campus Recruitment 2020

Job Profile: Associate Technical Support Engineer

Degree Needed: B.E/ B.Tech

Exp Needed: Freshers

Work Location: Hyderabad (Telangana)

Eligibility Criteria:

  • B.E/ B.Tech

Job Description

  • Knowledge of OS (XP, Win 8, Win 10) & Standard Application – Installation, configuration & Troubleshooting.
  • Experience on hardware troubleshooting, installation, configuration.
  • In-depth knowledge of desktop operating systems and Microsoft Office products(MS office 2007, 2010, 2013).
  • Knowledge of Installation and troubleshooting Network Printers, scanners, Antivirus and VPN clients.
  • Basic Networking knowledge (connecting switches/routers, Access points and should be able to help network team while configuring them).
  • SLA Management & Good knowledge of IP addressing.
  • Address user tickets regarding hardware, software and networking.
  • Maintain computer peripheral devices and all inventory.
  • Knowledge of Patches installation – User End (from SCCM / WSUS Server).
  • Good knowledge of Domain environment – AD (User creation & policies).
  • Knowledge in DNS & DHCP (IP Scope) & Remote-control tools, End user interaction.
  • Knowledge of the type of Data backup & applications. Desktop, Laptop & server issues.
  • Network Protocols (TCP/IP, HTTP, UDP, etc….)

Roles & Responsibilities:

1) Assist & respond to technical and customer queries.

2) Ensure all contacts are documented using the tracking tool.

3) Ensure customers are satisfied with services offered.

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How To Apply:

All Interested & Eligible candidates can directly apply using below link.

Apply Link-Click Here

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