CGS Off Campus Recruitment 2020 : CGS Off Campus Recruitment 2020 Hiring As Associate Technical Support Engineer For B.E/B.Tech. For more details for eligibility criteria, selection process, apply link read below.
About the Company : We are an applications, enterprise learning and business process outsourcing company that supports our clients’ most fundamental business activities. Working hand-in-hand with clients in the world’s most admired companies, we develop powerful, hard-working solutions that strengthen and fortify the fundamental business processes that empower them to take on present and future challenges and opportunities.
CGS Off Campus Recruitment 2020
Job Profile: Associate Technical Support Engineer
Degree Needed: B.E/ B.Tech
Exp Needed: Freshers
Work Location: Hyderabad (Telangana)
Eligibility Criteria:
- B.E/ B.Tech
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Job Description
- Knowledge of OS (XP, Win 8, Win 10) & Standard Application – Installation, configuration & Troubleshooting.
- Experience on hardware troubleshooting, installation, configuration.
- In-depth knowledge of desktop operating systems and Microsoft Office products(MS office 2007, 2010, 2013).
- Knowledge of Installation and troubleshooting Network Printers, scanners, Antivirus and VPN clients.
- Basic Networking knowledge (connecting switches/routers, Access points and should be able to help network team while configuring them).
- SLA Management & Good knowledge of IP addressing.
- Address user tickets regarding hardware, software and networking.
- Maintain computer peripheral devices and all inventory.
- Knowledge of Patches installation – User End (from SCCM / WSUS Server).
- Good knowledge of Domain environment – AD (User creation & policies).
- Knowledge in DNS & DHCP (IP Scope) & Remote-control tools, End user interaction.
- Knowledge of the type of Data backup & applications. Desktop, Laptop & server issues.
- Network Protocols (TCP/IP, HTTP, UDP, etc….)
Roles & Responsibilities:
1) Assist & respond to technical and customer queries.
2) Ensure all contacts are documented using the tracking tool.
3) Ensure customers are satisfied with services offered.
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How To Apply:
All Interested & Eligible candidates can directly apply using below link.
Apply Link-Click Here
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