IBM Recruitment 2020 for Technical Support Associate | B.E/B.Tech/Any Degree | Apply Online

IBM Freshers Recruitment 2020 : IBM is Hiring Freshers and Experienced Candidates for the role of Technical Support Associate for B.E/B.Tech/Any Degree graduates at Pune. The detailed eligibility criteria and application process for IBM Off Campus Recruitment are given below.

About Company : The International Business Machines Corporation is an American multinational technology company headquartered in Armonk, New York, with operations in over 170 countries.

IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. For that reason, we manage the brand to be highly esteemed and valued by forward-thinking clients, employees, communities, investors and the general public worldwide.

IBM Freshers Recruitment 2020 Details :

Company Name : IBM India Pvt Ltd

Company Website :

Position: Technical Support Associate

Qualification : B.E/B.Tech/Any Degree

Experience: 0-2 years

Job Location : Pune

Is Travel Required to the Venue for Selection Process? : No Travel is Not Required to the Venue.

Last Date : ASAP

Detailed Eligibility:

Educational Qualification:

  • Required Education: Bachelor’s Degree
  • Experience: Minimum 0 to 2 years of experience in Technical Support role

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Required Technical and Professional Expertise:

  • Ensure that urgent customer issues are resolved in the most timely and effective manner possible.
  • Experience to work well in a fast-paced environment and demonstrable ability to handle various tasks or projects with changing priorities.
  • Utilize available time efficiently in order to achieve effective and efficient results
  • Demonstrate the ability to assemble a complete and accurate problem/symptom description of reported issues.
  • Proven knowledge to successfully solve problems and narrow down reported issues, identify root causes, and find creative solutions to effectively address customer concerns.
  • Knowledge in commercially standard software applications and major desktop operating systems.

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Preferred Technical and Professional Experience:

  • Awareness of basic networking concepts and technologies.
  • Identify basic hardware parts and aware of basic hardware concepts
  • User level familiarity with at least one e-mail client – Outlook, Notes etc.
  • Questioning/probing skills, as relevant to the issue and level of the caller
  • See opportunity and implement process improvements
  • Ability to meet a set of defined account agent productivity measurement
  • Willingness to work in rotation shifts.

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How to Apply IBM Recruitment 2020 for Technical Support Associate?

All interested and eligible candidates can apply for IBM New Mega Recruitment for Freshers online by the following link as soon as possible.

Apply Link: Click here

Also Apply in TCS Mega Hiring through Codevita

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