DXC Technology Recruitment 2020 | for Technical Support/Developer | B.E/B.Tech/Degree | Noida/Chennai
DXC Technology Recruitment 2020 : DXC Technology scheduled to hire for the role of Technical Support for Any Degree graduates at Noida and Associate Professional Product Developer for B.E/ B.Tech graduates at Chennai.
DXC Technology Recruitment 2020 for Technical Support:
| Job Role | Technical Support |
| Qualification | Degree |
| Experience | 0 – 3 years |
| Job Location | Noida |
| Last Date | ASAP |
Detailed Eligibility:
Educational Qualification:
- Any Graduation with 10+2+3/4 preferably.
- Typically requires 0- 3 years general experience, or equivalent combination of experience and college level education.
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Knowledge and Skills:
- Superior skills in both written and verbal communication.
- Experience in customer-facing role either remote or face to face.
- Computer proficiency with applicable software applications (for example Microsoft Office, CAD, Adobe Suite, programming.
- Problem-solving skills.
- Accuracy in data entry.
- Excellent fluency in language to be supported.
- Experience in a phone-based remote role, e- support, e-chat or similar.
- Familiarity with computer technology.
- Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems.
- Understands internal processes and tools.
- Knowledge of Knowledge Management Systems and appropriate documentation to the system.
Responsibilities:
- Working more independently and from a standard protocol to respond to customer issues. Moderate judgment may be used to supplement the outlined process.
- Successfully resolve moderate technical issues (related to hardware and software) from incoming customer contacts and proactive notification systems.
- Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (for example warranty through enterprise).
- Proactively assist customers to avoid or reduce problem occurrence. Participates in projects for process or quality improvements.
- Work is reviewed periodically by Supervisor or Team Lead.
How to Apply DXC Technology Recruitment 2020 for Technical Support?
All interested and eligible candidates can apply for this post online by the following link as soon as possible.
Apply link : Click here
DXC Technology Recruitment 2020 for Associate Professional Product Developer:
| Job Role | Associate Professional Product Developer |
| Qualification | B.E/B.Tech |
| Experience | Freshers |
| Job Location | Chennai (Tamil Nadu) |
| Last Date | ASAP |
Detailed Eligibility:
Educational Qualification:
Basic Qualifications:
- Bachelor’s degree or equivalent combination of education and experience
- Bachelor’s degree in computer science, information systems, or related field preferred
- Zero or more years of experience with technical product configuration, design, and/or integration
- Experience working with technical products, vendors, and families of technologies
- Experience working with product configurations
Other Qualifications:
- Communication skills to communicate with customers, support personnel, and management
- Personal computer and business solutions software skills
- Good organization skills to balance and prioritize work
- Analytical and problem-solving skills
- Ability to work independently and as part of a team
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Job Functions:
- Recommends product configurations to assist with overall system design and integration.
- Configures, implements, and provides product support activities to meet client needs.
- Identifies potential uses for products or technologies; identifies issues for use in meeting business needs.
- Assists sales and consulting engineering teams in designing and integrating products into customer environments.
- Assists in selecting technology vendors to meet business needs as needed.
- Consults with, and compares solutions with, other product development staff, vendors, and cross-functional technical groups to ensure consistent product solutions.
- Provides insight and advice to customers concerning the applicability of specific products and technologies.
- Assists in acceptance testing and product launches.
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How to Apply DXC Technology Recruitment 2020 for Associate Professional Product Developer?
All interested and eligible candidates can apply for this post online by the following link as soon as possible.
Apply link : Click here
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