HCL Off Campus Hiring 2023 : Recruitment for Graduate Trainee | Apply Now

HCL Off Campus Hiring 2023

HCL Off Campus Hiring 2023 : HCL Off Campus 2023 Hiring is one of the best opportunities for jobseekers to kickstart their career in IT sector. HCL is hiring graduates and post-graduates from the batch of 2020, 2021 and 2022. For better understanding about HCL Hiring 2023, we have provided the description, eligibility criteria, job role responsibilities of HCL Off Campus Hiring 2023 and the required skills for HCL Hiring 2023 in this post below.

All the job applicants who are not aware of HCL Off Campus Hiring 2023 information can easily check the Complete details in this Job Post. Candidates can also check the complete Job role and Job description from the official website of HCL or our website fresherscamp.com .

About the company : HCL Technologies, often referred to as HCL, is a prominent global IT services and consulting company headquartered in Noida, India. Founded in 1976, HCL has grown into a major player in the technology industry, serving clients across various sectors worldwide. The company is known for its commitment to innovation and customer-centric approach, offering a wide range of services, including software development, IT infrastructure management, cybersecurity solutions, and digital transformation services. HCL’s “Employees First, Customers Second” philosophy emphasizes the importance of nurturing a motivated and empowered workforce, which has contributed to its reputation for delivering high-quality and value-driven solutions.

HCL has gained recognition for its significant role in fostering IT talent and providing opportunities for skilled professionals. The company has a strong global presence, with offices and delivery centers in numerous countries, allowing it to effectively serve a diverse clientele. HCL’s dedication to sustainability and corporate social responsibility initiatives has also been noteworthy, as it actively engages in various environmental and social programs to make a positive impact on the communities where it operates. In an ever-evolving tech landscape, HCL continues to adapt and innovate, positioning itself as a trusted partner for businesses seeking to navigate the challenges and opportunities of the digital age.

HCL Off Campus Hiring 2023 Details :

Company Name:- HCL

Website:- https://www.hcltech.com/

Job Position:- Graduate Trainee

Qualification:- BCA, B.Sc(IT/CS )

Batch:- 2022/2023

Job Location:- Nagpur, Maharashtra, Lucknow, Uttar Pradesh

Department: Customer Success, Services and Operations

Salary Package:- As per Company Standards

Job Type:- Full-time

Job Level : Entry

Last Date:-  ASAP

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HCL Off Campus Hiring 2023 Eligibility Criteria :

  • Educational Qualifications : BCA, BSc(IT/CS )
  • Batch : 2022,2023

Skill Sets Required :

  • Good Communication Skills.
  • Knowledge of MS Office Suite (XP, 2003, 2007): MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Project, and MS Visio is required
  • Should have knowledge of Windows Operating systems
  • Should have knowledge of Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools
  • Disciplined, systematic problem-solving skills required
  • Knowledge of Active Directory, Exchange 2003/2007
  • Readiness to demonstrate a proactive attitude

Role & responsibilities :

  • Provide hardware/software/network problem diagnosis/resolution via telephone/email/chat for customers end users
  • Route problems to internal 2nd and 3rd level IT support staff.
  • Coordinate and manage relationships with vendors and support staff that provide hardware/software/network problem resolution.
  • Administer and provide User account provisioning.
  • Use the Incident Management System to document and manage problems and work requests and their respective resolutions and circumventions.
  • Responds to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders/incidents to appropriate support teams and follow up until closure.
  • Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs.
  • Perform user account management activities Escalate complex problems to appropriate support specialists Responsible for activities relating to the evaluation, analysis, and setup of PC-based software products (e.g., word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications)
  • Troubleshoot client software and basic network connectivity problems Identify, evaluate and prioritize customer problems and complaints
  • May train users and operators on a limited basis and/or may write training procedures
  • Participate in ongoing training and departmental development
  • Routine maintenance updates with other IT staff and business units
  • Provide all required documentation including standards, configurations and diagrams 14)Provide knowledge transfer of EUC operations
  • Performing User, Privileged and Supplier Access Reviews (Governance)
  • Enable users to work more efficiently and effectively with IT solutions
  • Be willing to participate in on-the-job training designed to enhance skills and support capabilities

How to Apply for HCL Off Campus Hiring 2023?

Interested and Eligible candidates can apply for HCL Off Campus Hiring 2023 Registration online by the following link as soon as possible before Last Date.

Apply link : Click here to apply

HCL Off Campus Hiring 2023 – Frequently Asked Questions

How to apply for HCL Off Campus Hiring 2023 Registration?

To apply for the HCL Off Campus Hiring 2023 , you have to check the official site of HCL or https://fresherscamp.com/

Does Fresherscamp.com provide HCL Off Campus Hiring 2023 Registration?

Yes, FreshersCamp.com provides HCL Off Campus Hiring 2023 Registration Alerts continuously.

What is the HCL Off Campus Hiring 2023 Selection Process?

Aptitude Test, Technical & Interview Rounds.