BT Group Off Campus Drive 2023 : Hiring for Trainee | Apply Now

BT Group Off Campus Recruitment 2023

BT Group Off Campus Drive 2023 : The BT Group Off Campus Drive 2023 Drive presents a great opportunity for job seekers looking to establish a career in the IT sector. BT Group is actively recruiting fresh graduates from the 2023, 2022, and 2021 batches for various roles. To provide a better understanding of the BT Group Recruitment 2023 process, we have mentioned the eligibility criteria, selection process, required skills, and necessary documents for BT Group Off Campus Drive 2023, Altair Recruitment 2023 and BT Group Hiring 2023. If you’re interested in applying for BT Group Off Campus Drive 2023, you can find further details on their official website at BT Group Official Website or on our website, FreshersCamp.

For individuals who are unfamiliar with the BT Group Off Campus Drive and BT Group Recruitment 2023, this post serves as an informative resource. It’s important to know the complete job role and job description before applying for this opportunity.

About the company : BT Group, formerly known as British Telecom, is a prominent telecommunications company headquartered in London, United Kingdom. Established in 1846, BT has a rich history of providing communication services and has played a pivotal role in connecting people and businesses across the UK and beyond. The company is one of the largest telecommunications providers in the world, offering a wide range of services, including fixed-line and mobile communications, broadband, and IT services.

BT Group’s influence extends beyond telecommunications. The company has been actively involved in research and innovation, contributing to the development of emerging technologies like 5G, artificial intelligence (AI), and the Internet of Things (IoT). Furthermore, BT is committed to sustainability and environmental responsibility, aiming to reduce its carbon footprint and promote eco-friendly practices in the telecommunications industry.

BT Group Off Campus Drive 2023 Details :

Company Name: BT Group


Job Position: Trainee Business Service Support Advisor

Job Code : 23563

Qualification: Any graduate

Batch: 2021/2022/2023

Job Location: Gurugram, India.

Salary Package: As per Company Standards

Job Type: Full Time

Last Date: ASAP

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BT Group Off Campus Drive 2023 Eligibility Criteria :

The skills you’ll need :

  • Complaint Management
  • Information Management
  • Communication
  • Requirements Analysis
  • Continuous Improvement
  • Issue Resolution
  • Problem Solving
  • Billing
  • Time Management
  • Customer Relationship Management
  • Escalation Management
  • Technical Support
  • Decision Making
  • Growth Mindset
  • Stakeholder Management
  • Inclusive Leadership

Our leadership standards

Looking in:
Leading inclusively – I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes – I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer – I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy – I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset – I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future – I build diverse future-ready teams where all individuals can be at their best.

What you’ll be doing

1. Assists in creating value-based relationships with customers to optimise customer service whilst leveraging the BT Group’s resource pool, within guidelines and under full supervision.
2. Gathers customer information and performs basic analysis and understands customer needs to provide customer service insight for the efficient management of customer issues.
3. Executes and delivers routine work clearly covered by existing procedures in order to achieve objectives and the vision of the Customer Service team.
4. Handles professionally and effectively with customer contacts, showing resilience and sound decision-making whilst under pressure.
5. Participates in the continuous improvement activities to improve the customer service team processes.

How to apply for BT Group Off Campus Recruitment Drive 2023?

All interested candidates can apply for BT Group Off Campus Recruitment 2023 by clicking on the following link:

Apply link : Click here to apply

BT Group Off Campus Drive 2023 – Frequently Asked Questions

How to apply for BT Group Off Campus Drive 2023?

To apply for the BT Group Off Campus Drive 2023 , you have to check the official site of BT Group or

Does provide BT Group Off Campus Drive 2023 ?

Yes, provides BT Group Off Campus Drive 2023 Alerts continuously.

What is the BT Group Selection Process?

Aptitude Test, Technical & Interview Rounds.