Amazon Off Campus Drive 2023 : Hiring for Freshers as Customer Service Associate

Amazon Off Campus Drive 2023

Amazon Off Campus Drive 2023 : Amazon Off Campus 2023 Drive is One of the best opportunity for Jobseekers who want to get their Career in IT Sector. And Amazon is hiring 2023, 2022, and 2021 Batch Freshers of Any Graduates/ Post Graduates for Multiple Roles. For better Understanding to the Jobseekers about Amazon Recruitment 2023. We have provided the Eligibility Criteria, Selection Process, Required skills, Documents Required for Amazon Off Campus Drive 2023, and the Registration Process for Amazon Hiring 2023 in this post below.

Therefore, All the Job Applicants who are not Aware about Amazon Off campus Hiring 2023 information can easily check the Complete details in this Job Post. Candidates can also check the complete Job role and Job description from the official website of Amazon @ www.Amazon.com or our website fresherscamp.com.

About Company : Amazon.com, Inc. is an American multinational technology company which focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It has been referred to as “one of the most influential economic and cultural forces in the world”, and is one of the world’s most valuable brands. When Amazon.com launched in 1995, it was with the mission “to be Earth’s most customer-centric company.” What does this mean? It’s simple. We’re a company that obsesses over our customers.

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Amazon strives to be Earth’s most customer-centric company, Earth’s best employer, and Earth’s safest place to work. Customer reviews, 1-Click shopping, personalized recommendations, Prime, Fulfillment by Amazon, AWS, Kindle Direct Publishing, Kindle, Career Choice, Fire tablets, Fire TV, Amazon Echo, Alexa, Just Walk Out technology, Amazon Studios, and The Climate Pledge are some of the things pioneered by Amazon.

Our actions, goals, projects, programs and inventions begin and end with the customer top of mind. In other words, we start with the customer and work backwards. When we hit on something that is really working for customers, we double-down on it with hopes to turn it into an even bigger success. However, it’s not always as clean as that. Inventing is messy, and over time, it’s certain that we’ll fail at some big bets too.

Amazon Off Campus Drive 2023 Details :

Company Name:- Amazon

Website :- https://www.amazon.jobs/

Job Position:- SPS Associate

Qualification:-  Any Graduate

Batch :-2021/2022/2023

Job Location:- Andra Pradesh, India

Salary Package:- As per Company Standards

Job ID:- 230100112

Job Category:- Customer Service

Last Date:- ASAP

Amazon Off Campus Drive 2023 Eligibility Criteria:

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Preferred Criteria:-

  • Should be self-driven, motivated and task driven individual who can learn fast and operate with minimal support from Manager and Lead.
  • Should ensure uninterrupted internet connectivity during working shift so as to ensure maximum productivity
  • Should ensure ‘Work-like’ environment with no disturbance during the work hours.
  • Experience working in a customer service environment for at least 6 months
  • The ideal candidates will be comfortable in a fast-paced, multi-tasked, high-energy environment.  They will be creative and analytical problem solvers with a passion for excellent customer service.

Desired Skills:-

  • Action oriented, self-disciplined and organized
  • Effective time management skills and ability to prioritize work time to ensure productivity and      department standards
  • Ability to communicate clearly with both internal and external customers
  • Good comprehension skills – ability to clearly understand and address customer issues appropriately
  • Good composition skills – ability to compose grammatically correct, concise, and accurate written responses
  • Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer
  • Good typing skills

Customer Focus:-

  • Excellent customer service skills, including maintaining focus on the customer issue in a  fast-paced environment
  • Ability to empathize with and prioritize customer needs
  • Demonstrates interpersonal skills with a diverse customer base
  • Demonstrates conflict resolution, negotiation, and de-escalation skills
  • Demonstrates ownership to resolve challenging customer issues, escalating when necessary
  • Ability to determine customer needs and provide appropriate solutions
  • Maintain regular and reliable attendance, including the daily schedule as assigned
  • Flexible with the working schedule; may be expected to work weekends, holidays and events
  • Ability to work overtime as required by business – as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season

Problem Solving Skills:-

  • Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned
  • Ability to approach problems logically and rationally
  • Action oriented and self-disciplined
  • Organized and detail-oriented
  • Ability to quickly and effectively prioritize work time in various departments to meet business need
  • Ability to maintain composure in highly escalated situations

Job Description & Responsibilities:-

  • An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. 
  • This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. 
  • Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.
  • Virtual Customer Service (VCS) – It is a ‘Work from Home’ model for India CS. VCS associates are expected to work from a home location approved by Amazon for all scheduled hours.
  • It is the responsibility of the associates to ensure uninterrupted internet connectivity and ‘work-like’ environment at home location so that associates can deliver their best in terms of productivity and quality

How to Apply for Amazon Recruitment for Freshers 2023?

Interested and Eligible candidates can apply for Amazon Off Campus Drive 2023 online by the following link as soon as possible before Last Date.

Apply Link :- Click Here To Apply

Also, apply for other jobs

Amazon Recruitment for Freshers 2023  – Frequently Asked Questions

How to apply for Amazon Recruitment for Freshers 2023?

To apply for the Amazon Off Campus Recruitment 2023 , you have to check the official site of Amazon or https://fresherscamp.com/

Does Fresheropenings.com provide Amazon Off Campus Freshers 2023?

Yes, FreshersCamp.com provides Amazon Recruitment 2023 Alerts continuously.

What is the Amazon Selection Process?

Aptitude Test, Technical & Interview Rounds.

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