Wipro Off Campus Freshers Hiring 2024: Recruitment for Management Trainee | Apply Now

Wipro Off Campus Freshers Hiring 2024: The Wipro Off Campus Freshers Hiring 2024 is a fantastic chance for those wishing to begin their careers in the IT sector. Wipro is actively seeking recent graduates from the batches of 2023, 2022, and 2021 for a range of roles. To provide you a complete understanding of the Wipro Recruitment 2024 process, we’ve included a summary of the eligibility requirements, selection method, necessary skills, and required papers for Wipro Off Campus 2024, Wipro Recruitment 2024, and Wipro Hiring 2024. Both the company’s official website, Wipro Official Website, and our platform, FreshersCamp, have additional information regarding the Wipro Off Campus Recruitment 2023.

Company Overview: Wipro Limited is a multinational corporation headquartered in Bangalore, India, renowned for its diverse range of information technology (IT) services and consulting solutions. Founded in 1945 by Mohamed Premji as Western India Vegetable Products Limited (WIVP), Wipro initially began as a manufacturer of vegetable and refined oils before diversifying into the IT industry in the 1980s under the leadership of Azim Premji, Mohamed Premji’s son. Over the decades, Wipro has emerged as one of India’s largest IT services companies, with a global presence spanning across various sectors, including technology, healthcare, finance, manufacturing, and telecommunications.

Wipro’s extensive portfolio encompasses a broad spectrum of IT services, including application development and maintenance, cloud computing, cybersecurity, data analytics, and artificial intelligence (AI). The company is recognized for its innovative solutions tailored to meet the evolving needs of businesses in an increasingly digital world. Through strategic partnerships and acquisitions, Wipro has bolstered its capabilities and expanded its market reach, enabling it to deliver end-to-end solutions that drive efficiency, productivity, and growth for its clients.

Beyond its core business operations, Wipro is committed to corporate social responsibility (CSR) initiatives, focusing on education, healthcare, environmental sustainability, and community development. The company’s “Wipro Cares” program reflects its dedication to making a positive impact on society by leveraging its resources and expertise to address pressing social challenges. With a strong emphasis on innovation, customer-centricity, and corporate citizenship, Wipro continues to uphold its position as a trusted partner for businesses worldwide, driving digital transformation and fostering sustainable growth in the global IT landscape.

Wipro Off Campus Freshers Hiring 2024 Details :

Company Name: Wipro

Website: https://www.wipro.com/

Job Position: Management Trainee

Job Code : 3037784

Qualification: Any degree

Batch : 2021/2022/2023

Area of Interest : DOP

Job Location: Gurugram, India.

Salary Package: As per Company Standards

Job Type: Full Time

Last Date: ASAP

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Wipro Off Campus Freshers Hiring 2024 Eligibility Criteria :

1. Support process by managing transactions as per requiredquality standards
   1. Fielding all incoming help requests from clients via telephoneand/or emails in a courteous manner
   2. Document all pertinent end user identification information,including name, department, contact information and nature of problem orissue
   3. Update own availability in the RAVE system to ensureproductivity of the process
   4. Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
   5. Follow standard processes and procedures to resolve all clientqueries
   6. Resolve client queries as per the SLA’s defined in thecontract
   7. Access and maintain internal knowledge bases, resources andfrequently asked questions to aid in and provide effective problemresolution to clients
   8. Identify and learn appropriate product details to facilitatebetter client interaction and troubleshooting
   9. Document and analyze call logs to spot most occurring trends toprevent future problems
   10. Maintain and update self-help documents for customers to speedup resolution time
   11. Identify red flags and escalate serious client issues to Teamleader in cases of untimely resolution
   12. Ensure all product information and disclosures are given toclients before and after the call/email requests
   13. Avoids legal challenges by complying with service agreements

2. Deliver excellent customer service through effectivediagnosis and troubleshooting of client queries
   1. Provide product support and resolution to clients by performinga question diagnosis while guiding users through step-by-step solutions
   2. Assist clients with navigating around product menus andfacilitate better understanding of product features
   3. Troubleshoot all client queries in a user-friendly, courteousand professional manner
   4. Maintain logs and records of all customer queries as per thestandard procedures and guidelines
   5. Accurately process and record all incoming call and email usingthe designated tracking software
   6. Offer alternative solutions to clients (where appropriate) withthe objective of retaining customers’ and clients’ business
   7. Organize ideas and effectively communicate oral messagesappropriate to listeners and situations
   8. Follow up and make scheduled call backs to customers to recordfeedback and ensure compliance to contract /SLAs

3. Build capability to ensure operational excellence andmaintain superior customer service levels of the existing account/client
   1. Undertake product trainings to stay current with productfeatures, changes and updates
   2. Enroll in product specific and any other trainings per clientrequirements/recommendations
   3. Partner with team leaders to brainstorm and identify trainingthemes and learning issues to better serve the client
   4. Update job knowledge by participating in self learningopportunities and maintaining personal networks

How to apply for Wipro Off Campus Freshers Hiring 2024?

All interested candidates can apply for Wipro Off Campus Freshers Hiring 2024 by clicking on the following link:

Apply link : Click here to apply

Wipro Off Campus Freshers Hiring 2024 – Frequently Asked Questions

How can I submit my application for Wipro Off Campus Freshers Hiring 2024?

To apply for Wipro Off Campus Freshers Hiring 2024, you should visit the official Wipro website or access it through FreshersCamp.com.

Does FreshersCamp.com offer updates for Wipro Off Campus Freshers Hiring 2024?

Yes, FreshersCamp.com provides ongoing alerts for Wipro Off Campus Freshers Hiring 2024.

What does the Wipro selection process entail?

The Wipro selection process consists of an Aptitude Test, followed by Technical and Interview Rounds.