Wipro Off Campus Drive: Wipro schedule to hire for System Engineer for the year 2022. The job is for freshers and the job location is Greater Noida. The details for the selection process, application procedure and salary details are mentioned below.
Wipro Limited, formerly known as the Western Indian Vegetable Products Limited, is an Indian multinational conglomerate headquartered in Bangalore, Karnataka, India. Its diverse businesses include FMCG, lighting, information technology, and consulting.
Wipro Off Campus Drive:
Company Name:- Wipro Limited
Job Position:- System Engineer
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Job Locations:- Greater Noida, India
Salary Package:- As per Company Standards
Req ID:- 2808368
Job Description & Responsibilities:-
- Excellent communication skills,
- Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills.
- Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies.
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
- Answer incoming calls and respond to customer’s emails intimely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers.
- Research required information using available resources andOffer Solution to customers.
- Research, identify, and resolve customer complaints usingapplicable software.
- Route calls and tickets to appropriate resources and Domains whocan best support he user,
- Document all call information according to standard operatingprocedures.
- Recognize, document, and alert the management team of trends incustomer calls.
- Create SOPs for new Issues and resolution given.
- Complete call logs and reports.
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How to Apply for Wipro Off Campus Drive 2022?
Interested and Eligible candidates can apply Wipro recruitment drive 2022 for freshers online ASAP.
Apply Links: Click Here
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