Tata Communications Recruitment 2022 : Tata Communications schedule to hire for Customer Service Executive – Provisioning and Configuration Management – 12001 for the year 2022. The job is for freshers and the job location is Chennai. The details for the selection process, application procedure and salary details are mentioned below.
Tata Communications Limited is an Indian telecommunications company previously known as Videsh Sanchar Nigam Limited. It was previously a government- owned-telecommunications service provider and under the ownership of Department of Telecommunications, Ministry of Communications, Government of India.
Tata Communications Recruitment 2022 :
Company Name:- Tata Communications
Job Position:- Customer Service Executive – Provisioning & Configuration Management – 12001
Job Location:- Chennai, India
Salary Package:- As per Company Standards
Job Posting Date:- 27th March 2022
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Education:- Engineering Graduate
Experience:- 0-4 years
Skills Required:-
- Has enough knowledge within Provisioning and Configuration Management to allow them to apply their knowledge efficiently and work productively with broad instruction.
- Regularly participate in important projects or activities as a full contributing team member, is able to proactively identify important issues or risks, seeks the appropriate level of guidance and advice to ensure delivery of quality outcomes.
- The operational role which is responsible for delivering results that have a direct impact on the achievement of results within Provisioning and Configuration Management.
- Works under direct supervision. Able to identify problems and provide inputs to improve, change or adapt existing methods and techniques drawing from personal experiences and feedback.
- Actively acquires more complex skills, techniques, operating practices, knowledge of abstract concepts in order to progress toward full proficiency in the field of specialisation.
- Has skills and knowledge that will allow them to adapt to effectively deal with unfamiliar issues, challenges, problems within their field of specialisation.
- Scrutinize orders logged by sales teams for completeness before commencement of delivery, process orders as per guidelines. Provide inputs to supervisor on provisioning issues to be discussed with the Service Assurance teams.
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Roles & Responsibilities:-
- Oversee and drive back office provisioning of service delivery including onnet feasibility, access networks and customer order provisioning. Drive system and process improvement projects to ensure timely and cost effective provisioning of orders in ILD, NLD and MAN networks.
- Ensure availability of inventory of network systems and bandwidth in provisioning on networks. Analyze need for capacity augmentation/ optimization to address capacity crunch in networks. Plans, organizes and directs all operations with respect to installation support, network service and major moves.
- Identify and lead implementation for any new network updates. Responsible for the configuration of telecom infrastructure and/or network components to meet design specifications.
- Manage and monitor planning and delivery of orders in terms of configuration management. Guide and monitor team to design the network to ensure the customer connectivity in agreed time and supervise hand over to project implementation team.
- Drive change management initiatives, make change requests and monitor change processes and IT initiatives within to ensure delivering a tested active service layer to the customer on time at optimal costs to the organization and drive continuous improvement.
- Diagnoses, troubleshoots and resolves problems, and takes corrective action when necessary. Provides technical expertise, business planning and workflow management for ensuring smooth integration of network and system solutions/network improvement. Ensures that all installation functions are performed in a timely fashion to meet specifications.
How to Apply for Tata Communications Recruitment 2022?
All interested and eligible candidates can apply for the Tata Communications Recruitment drive online by the following link ASAP.
More Details: Click Here
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