Sopra Steria Recruitment

Sopra Steria Recruitment | BPS Process Associate (International Blended Process- Customer service) | Noida


Sopra Steria Recruitment: Sopra Steria Off Campus Drive 2022 schedule to hire for Off Campus Drive 2022 schedule to hire for BPS Process Associate (International Blended Process- Customer service) Hiring 2022. The job is for freshers and the job location is Noida. The details for the Sopra Steria selection process, Sopra Steria application procedure and salary details of Sopra Steria Freshers Recruitment 2022 are mentioned below.

Sopra Steria is a Paris-based consulting, digital services, and software development company.

Sopra Steria Recruitment:

Job Position:- BPS Process Associate (International Blended Process- Customer service)

Job Location:- Noida, India

Salary Package:- As per Company Standards

Job Catagory:- BPS – Business Process Service

Job ID:- NOI000D64

Required Qualifications and Skills:-

  • Sopra Steria is hiring Graduate fresher’s (Preferably Non tech Graduate’s)/Experienced candidates with good spoken & Verbal communication for International blended customer service role.
  • BPS Customer Service / Customer Handling experience, Excellent communication skills (spoken and written), Excellent computer proficiency, Comfortable with 24/7 working environment / Comfortable with Flexible-offs
  • Adept in MS Office (XL/Word)
  • Should have cleared the Typing test with accuracy as detailed below:
Utilities requirement thresholdSpeed (WPM)Accuracy (%)
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  • Should not have limitations in regards to identifying colors ( no color blindness)

Your Roles and Responsibilities:-

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  • Manage both incoming and outgoing contact to and from our customers using all available methods of contact (email/letters)
  • Work actively as a team to achieve a top quartile position and performance is achieved consistently
  • Help manage and support all aspects of customer’s queries from move homes, billing, payment plan to meter exchange/exceptions
  • Help to support our continuous improvement &  reduction in repeat contact (unwanted, wanted and associated complaints) month on month by ensuring timely processing of work with quality
  • Ensure Sopra Steria is delivering a first class customer service through proactive communication & resolution to customer queries

Note:- Candidates should be available to join in short notice

How to Apply for Sopra Steria Recruitment 2022?

Candidates interested in Sopra Steria Fresher Hiring 2022 may apply for Sopra Steria Off Campus Drive through online mode ASAP.

Application Link: Click Here

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