Sitel Group Recruitment Drive: Sitel Group schedule to hire for the role of Technical Support Voice 2020. If you are having High school diploma or equivalent Bachelors in a combination of education and work experience, you may apply for the post. Experience in call center is an added advantage. It is a work from home job and post lockdown the location of the job is Hyderabad. The detailed eligibility criteria and application process are given below.
About the Company: It is Guided by 30+ years of experience and a customer-obsessed approach, it is redefining and transforming the contact center and the associate experience. It Partners with the customers to deliver tailored solutions at every touchpoint, and drive the customer’s CX strategy to meet their unique business challenges.
Sitel Group Recruitment Drive:
Company Name: Sitel Group
Company Website: www.sitel.com
Job Role: Technical Support Voice
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Qualification: High school diploma or equivalent Bachelors in a combination of education and work experience
Experience: Call Center experience a plus
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Job Location: Work from home during the Lockdown period but after the lockdown period need to be okay to resume work from office(Hyderabad).
Salary: Best In Industry
Detailed Eligibility Criteria:
- Any Undergraduate/Graduate with minimum 12 months of Experience in BPO industry is Mandatory
- Should be flexible to work in Rotational Shifts.
- Need Excellent Communication skills and written skills in English.
- Must Have Excellent Technical Knowledge.
Job Summary:-
Technical Support:
- Troubleshooting of laptops and Desktops
- Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products
- Diagnosis & resolving of the hardware problems and troubleshooting..
- Verifies warranty entitlement and determines appropriate action.
- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
- Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.
About Job :
5 days working
2 Week Offs(Rotational and Split)
Home Pickup and Home Drop(Post Lockdown)
Rounds of Interview: JAM, HR, Operations.
How to apply for the Sitel Group 2020 Jobs:
All candidates who wish to apply for the Citel Group’s Recruitment 2020, they may apply for the post of Technical Support Voice by clicking on this link:
Apply Link- Click Here
Note:- Only shortlisted candidates will be notified about the further level of interview process
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