Olx Off Campus Recruitment 2023 : Olx Off Campus has announced the position of Email Executive. It is One of the best opportunities for freshers or as well as experienced Jobseekers who want to get their Career in IT Sector. Any Graduation/bachelor’s degree is required degree holder candidate can easily apply for this job role. For more information regarding Olx Off Campus Recruitment 2023. We have provided the Eligibility Criteria, Selection Process, Required skills, Documents Required for Olx Off Campus Drive 2023, and the Registration Process for Olx Recruitment 2023 in this post below.
Therefore, All the Job Applicants who are interested in Olx Off campus Hiring 2023 can get information easily just check the Complete details in this Job profile. Candidates can apply before the specified deadline. Candidates can also check the complete Job role and Job description from the official website of Olx @ www.olx.com or our website fresherscamp.com.
About Company :-
At OLX, we invest in ourselves and each other to reach our full potential. We avoid bureaucracy and empower our teams to innovate; with opportunities, training, and leadership behaviors a key focus for all. Our commitment to inclusion ensures we listen to a diverse range of voices when making decisions. And, we combine the spirit and agility of a startup with our global scale and the backing of Prosus, one of the largest consumer internet groups in the world.
Diversity, Equity and Inclusion at OLX
At OLX, we are committed to creating a diverse, inclusive, and authentic workplace. We strongly encourage people of all races, ethnicities, disabilities, ages, gender identities or expressions, sexual orientations, religions, backgrounds, and experiences to apply.
If you are excited about this role, and your past experiences do not align perfectly with every criteria asked for in the job description, we would still like you to apply. You may be just the right candidate for this or other opportunities across the business, and we’d like to hear from you.
Olx Off Campus Recruitment 2023 | More Details
Company Name:- Olx
Website:- www.olx.com
Job Position:- Email Executive
Qualification:- Graduation/bachelor’s degree is required
Batch:- 2023 passout
Job Location:- Gurugram(Work From Home)
Salary Package:- As per Company Standards
Last Date:- ASAP
Job Description:
At OLX, we work together to build a more sustainable world through trade.
We make it safe, smart, and convenient to buy and sell cars, find housing, get jobs, buy and sell household goods, and more. Our colleagues around the world help to serve millions of people around the world every month, through its well-loved consumer brands including OLX, Otomoto, and Property24.
Join OLX and see how far you can go.
We are looking for Email Executive for Gurgaon location #LI-Hybrid.
What you’ll do:
- Replying to e-mail queries, requests, concerns, and Google Play Store reviews on behalf of OLX
- Call customer as per the process as and when required
- Ensuring quality responses to all queries and complaints; maintaining and adhering to quality standards as per laid down SOPs
- Acknowledging and resolving customer complaints on priority
- Following first time right approach in providing accurate resolution and reducing re-open cases
- Maintaining the first response time within defined SLAs for Email and Social Media tickets
- Ensuring customer satisfaction on responses and limiting dissatisfaction
- Maintaining a positive, empathetic, and professional attitude toward customers at all times
- Communicating and coordinating with colleagues, as necessary
- Knowing OLX products inside and out so that you can answer questions
- To manage social media (Facebook, Twitter, Instagram) and App queries as per the SLAs
- To manage all daily tasks and duties related to the process with strict compliance to guidelines
- Be flexible as per the business requirement subject to overtime during offs, festivals and 24/7 shifts
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Who we are looking for:
- Graduation/bachelor’s degree is required
- Excellent written and verbal skills
- Strong customer service skills and a demonstrated ability to take initiative and be professionally persistent
- Working knowledge of CRM tools would be an added advantage
- Must possess ability to navigate multiple systems at once and multi-task
- A minimum one-year experience in Customer Support Profile required with proficiency in written as well as verbal communication
- Must be Customer centric
- Extreme dedication, sincerity, and willingness to go the extra mile
- Good knowledge of basic computer skills
- Desire to work in a fast-paced, challenging environment
- Experience with e-commerce, retail, advertising, or media would be an advantage
What we will give you:
- Contribute to the global OLX Group success
- Excellent growth opportunities
- Work with an international team of top engineers learning from one another
We are turning Diversity & Inclusion into our superpower and competitive advantage.
If you are as excited as us about this position and our company, we hope you join us! If you’d like to learn more about the OLX Group take a look at the other parts of our website. And remember, we are equal opportunities employers.
How to apply for Olx Off Campus Recruitment 2023
Interested and eligible candidates can apply in Olx Off campus Recruitment 2023 for the post of Email Executive. We have provided the link below.
Apply Now:- Click here to apply
For more job details:- Click here
Olx Off Campus Recruitment 2023 – Frequently Asked Questions
How to apply for Olx campus Recruitment 2023?
To apply for the Olx off campus Recruitment 2023, you have to check the official site of Olx or Fresherscamp.com.
Does Fresherscamp.com provide Olx off campus Recruitment 2023 Alerts?
Yes, Fresherscamp.com provides Olx Off campus Recruitment 2023 Alerts continuously.
What is the Olx Off campus Recruitment Selection Process?
Aptitudes Test, Technical & Interview Rounds.
