Ciena Recruitment 2023: Ciena has announced a job notification for Technical Support for the Gurgaon location. It presents an excellent opportunity for those who are aspiring Freshers Intern to join one of the leading organisations in the industry. It’s great for those who want to make their career in the IT sector.
To apply in Ciena Off Campus Recruitment 2023 for the post of Technical Support. Any Bachelor’s degree in technical field (e.g. Engineering, Computer Science) from a four-year college or university with zero to three years related experience or equivalent combination of education and experience from any stream degree or equivalent combination of education and experience with a good academic degree from any stream holder can apply for this job role. Any applicants who are interested in this job, can visit the official website of Ciena. Applicants submit their application before the specified deadline. During the Intel Recruitment 2023 process, Ciena sought candidates with a strong academic background and technical proficiency.
Excellent communication and analytical skills are also highly valued.
For more information you may visit the official website of Ciena Hiring 2023. All the applicants who are interested to know about this job, We have provided the detailed information on Ciena Recruitment 2023, Eligibility criteria for Intel, Job Role, and Recruitment Pattern 2023.which are given below, you can check and apply accordingly.
About Company:-
Ciena is a global leader in optical and routing systems, services, and automation software. We build the world’s most adaptive networks to address ever-increasing digital demands for richer, more connected experiences for all users. For three-plus decades, we’ve brought our innate sense of humanity to our relentless pursuit of innovation. We prioritize deep, collaborative relationships within our teams, and alongside our customers, partners, and communities—local and global.
Ciena Recruitment 2023 | More Details
Company Name:- Ciena
Website:- www.ciena.com
Job Position:- Technical Support
Qualification:- Bachelor’s degree in technical field (e.g. Engineering, Computer Science) from a four-year college or university with zero to three years related experience or equivalent combination of education and experience
Job Location:- Gurgaon
Salary Package:- As per Company Standards
Last Date:- ASAP
Job Description:
Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
Why Ciena:
· We are big proponents of life-work integration and provide the flexibility and tools to make it a reality with remote work and potentially, part-time work.
· We believe an inclusive, diverse and barrier-free work environment makes for empowered and committed employees.
· We recognize the importance of well-being and offer programs and benefits to support and sustain the mental and physical health of our employees and their families and also offer a variety of paid family leave programs.
· We are committed to employee development, offering tuition reimbursement and a variety of in-house learning and mentorship opportunities.
· We know that financial security is important. We offer competitive salaries and incentive programs, RSU’s (job level specific) and an employee share option purchase program.
·We realize time away to recharge is non-negotiable. We offer flexible paid time off!
· Great work deserves recognition. We have a robust recognition program, with ongoing and enhanced awards for exemplary performance.
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SCOPE OF RESPONSIBILITIES
Provide system level pre & post-sales support for CIENA’s Customer base. This includes testing, troubleshooting and remote technical support for CIENA products. Automating data collection and issue resolution using JavaScript and Python based scripting languages will be a key part of this role. A good understanding of the fiber optic transport and/or switching protocols is essential. Basic expertise in data communications protocols including Ethernet and IP networks is required. Experience with Linux based systems would be beneficial. This position may also involve on-site day to day interaction with the customer concerning all aspects of network planning, deployment and technical network issues and design.
SPECIFIC RESPONSIBILITIES
- Automate data collection and issue resolution
- Provide remote technical support on identified CIENA products 24×7 when required. On call duty includes evenings and weekends.
- Review with senior engineers issues found in the field and assist Communication with Design and Supply Chain on problems found
- Utilize debug tools as well as lab research to aid Customer’s technical problem. Recover information necessary to escalate the incident/issue to senior engineers. Escalation may eventually include Engineering/Design, Product/Project Management, Documentation, or Training
- Provide Customer feedback to Quality Assurance, Design, Product Management, Technical Publications and Training
- Contribute to publishing of MOP/ISB/FSB documents.
- Contribute to knowledgebase (KCS)
- Perform a Customer Lead Engineer roll for specific customers
- Resident Engineering functions on-site or remote
- Travel to customer sites and Ciena locations globally
EDUCATION AND EXPERIENCE
- Bachelor’s degree in technical field (e.g. Engineering, Computer Science) from a four-year college or university with zero to three years related experience or equivalent combination of education and experience
- Experience automating tasks using scripting languages such as JavaScript and Python
- Foundation knowledge of the operation of fiber optic transport and/or switching equipment.
- Preferably has experience in a technical support role with an equipment vendor in the Telco industry.
- Basic problem solving experience with OTN/SONET/SDH equipment, Carrier Ethernet equipment or associated fiber optic facilities.
CANDIDATE PROFILE
- Proficiency with various ‘office’ software applications including Microsoft Outlook, Microsoft Word, and Excel
- Ability to analyze, trouble-shoot and resolve problems
- Motivated self-starter with excellent time management skills and an ability to work from broad guidelines with minimal supervision
- An understanding of transport and switching systems for telecommunications applications and Optical Networking
- Familiar with various types of test equipment for optical and protocol testing
- System level trouble shooting on fiber optic telecommunications transport and switching equipment.
- Good foundation knowledge of OTN, SONET/SDH/DWDM and Carrier Ethernet protocols, and a general understanding of other Switching/transport concepts are required.
- Knowledge of computers, data communications, Linux and IP network experience would be a benefit.
- Experience with network management systems would be beneficial
- Strong background in relationship building and Customer focus
- Team player
- Ability to deal with stressful situations
- Must have the ability to communicate in English language both verbal and written
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
How to Apply for Ciena Recruitment 2023?
All interested and Eligible candidates can apply for Ciena 2023 by the following apply link as soon as possible before the Last Date.
Apply now:- Click here to apply
For more job details :- Click here
Ciena Recruitment 2023 – Frequently Asked Questions
How to apply for Ciena Recruitment 2023?
To apply for the Ciena Recruitment 2023, you have to check the official site of Ciena or Fresherscamp.com.
Does Fresherscamp.com provide Ciena Recruitment 2023 Alerts?
Yes, Fresherscamp.com provides Ciena Recruitment 2023 Alerts continuously.
What is the Ciena Selection Process?
Aptitudes Test, Technical & Interview Rounds.
