Mphasis Off Campus Drive : Mphasis Off Campus Drive 2022 schedule to hire for Back Office – Transaction Processing for the Mphasis Hiring 2022. The job is for freshers and the job location is Bangalore. The details for the Mphasis selection process, Mphasis application procedure and salary details of Mphasis Freshers Recruitment 2022 are mentioned below.
Mphasis Limited is an Indian multinational information technology services and consulting company based in Bangalore. The company provides infrastructure technology and applications outsourcing services, as well as architecture guidance, application development and integration, and application management services.
Mphasis Off Campus Drive :
Company Name:- Mphasis
Job Position:- Back Office – Transaction Processing
Job Location:- Bangalore, India
Salary Package:- As per Company Standards
Employment Type:- Full Time, Permanent
Functional Area:- Customer Success, Service & Operations
- High School pass is minimum requirement with Excellent Communication skills
- BSc, B.Com and BA or Diploma holders (12+3 years of education)
Skills & Qualifications:-
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- Must have 0-3 years of Back-office operations experience.
- Freshers can also apply.
- Good communication skills.
- Good understanding of supply chain management / order tracking and documentation
- Should be flexible with shift timings. Should also be ready to work in US shifts hours; 9 hours
- Excellent keyboard skills with an average speed of minimum of 25 words per min with 85% accuracy
- Should have good English comprehension skills and should be able to comprehend customer requirements and act on the information accordingly.
- The Associate provides day-to-day customer support for back-office operations and web support via email and portal activities. This role is for someone who excels at and multi-tasking.
- Should be able to proactively track pending customer orders and provide resolution.
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- Process and execute service orders and accurately update and maintain internal systems
- Complete assigned tasks accurately and within required customer assigned Service Level Agreements.
- Build specifications for the client, coordinate with service providers and cross functional teams to build catalogs and business rules.
- Quarterly review of client portal and internal systems to ensure prices and device specifications in the match the catalogues built in the external portals
- Build and update internal knowledge system with client business rules
- Submit test orders to cross functional teams
- Coordinate with clients and service providers to address escalations received from other teams
- Adherence to schedules/ turnaround times and shifts, effectively manage time, while handling multiple priorities
- Communicate and collaborate effectively with all team members keeping the team informed of issue status by sharing information.
- Assist team lead in creating coaching module, ADHOC reports etc
- Takes initiative to improve processes by putting forth creative ideas, offering suggestions for process/portal improvements.
How to Apply for Mphasis Recruitment 2022?
Desirable candidates may apply to Mphasis Hiring through online mode ASAP.
Apply Link: Click Here
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