HCL Off Campus Drive 2023 : Recruitment as Senior Analyst

Published on: May 1, 2023

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HCL Off Campus Drive 2023 : HCL Off Campus 2023 Drive is One of the best opportunity for Jobseekers who want to get their Career in IT Sector. And HCL is hiring 2023, 2022, and 2021 Batch Freshers of Any Graduates/ Post Graduates for Multiple Roles. For better Understanding to the Jobseekers about HCL Recruitment 2023. We have provided the Eligibility Criteria, Selection Process, Required skills, Documents Required for HCL Off Campus Drive 2023, and the Registration Process for HCL Hiring 2023 in this post below.

Therefore, All the Job Applicants who are not Aware about HCL Off campus Hiring 2023 information can easily check the Complete details in this Job Post. Candidates can also check the complete Job role and Job description from the official website of HCL @ www.HCL.com or our website fresherscamp.com.

About Company : HCL Technologies is an Indian multinational information technology services and consulting company, headquartered in Noida, Uttar Pradesh, India. It is a subsidiary of HCL Enterprise. Originally a research and development division of HCL, it emerged as an independent company in 1991 when HCL entered into the software services business. The company has offices in 50 countries including United Kingdom, United States, France, and Germany with a worldwide network of R&D, “innovation labs” and “delivery centers”, over 168,000 employees and its customers include 250 of the Fortune 500 and 650 of the Global 2,000 companies.

HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products and services are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships. HCL also takes pride in its many diversity, social responsibility, sustainability, and education initiatives. Through its worldwide network of R&D facilities and co-innovation labs, global delivery capabilities, and over 208,000+ ‘Ideapreneurs’ across 52 countries.

It operates across sectors including aerospace and defense, automotive, banking, capital markets, chemical and process industries, energy and utilities, healthcare, hi-tech, industrial manufacturing, consumer goods, insurance, life sciences, manufacturing, media and entertainment, mining and natural resources, oil and gas, retail, telecom, and travel, transportation, logistics & hospitality.

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HCL Off Campus Drive 2023 Details :

Company Name:- HCL Technologies

Website:- https://www.hcltech.com/

Job Position:- Senior Analyst

Qualification Required:- B.E / B.Tech

Salary Package:- As per Company Standards

Job Location:- Bangalore

Job ID:- 41195185

Last Date:- ASAP

HCL Off Campus Drive 2023 Eligibility Criteria :

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(1.) To ensure positive customer experience and CSAT through First Call Resolution and minimum average handling time ( AHT), rejected resolutions or Reopen Cases
(2.) To achieve KPI targets, follow defined processes and adhere to ITIL delivery and quality standards ,regulatory requirements and company policies.
(3.) To attend customer callorchatsormails and resolve tickets within agreed SLA of ticket volume and time.
(4.) To maintain high login Efficiency (Availability) for customers, document identified risks, issues, mitigation plans and support in execution of BCPorDR plans
(5.) To work on value adding activities such Knowledge base update and self development

Job Description.

The key responsibilities will be to own Service NOW roadmap for Anglo American. He must have strong background in Service NOW as a process and a functional consultant.
15+ years of total experience in managing processes, Service NOW as a platform.
Extensive experience in managing service NOW roadmaps and in depth understanding of all modules Service NOW
Must own service NOW roadmap for Anglo American, be able to provide clarity to customer on a 30-60-90 day plans.
Experience in articulating and implementing cloud devops processes on Service NOW.
Must be capable of evaluating all business requirements and feasibility analysis and suggest Go, No-Go decision.
Must have the capability to translate business requirement into detailed functional requirements
Must be capable to translate functional requirement into technical requirement
Must be capable of working closely with Service NOW technical teams to ensure that all business requirements are successfully implemented
Must be able to functionally test the implemented functionalities and provide sign off before releasing to customer.
Must be responsible for compliance with service NOW best practices and health checks
Must be responsible to keep Service NOW at N-1 version.

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How to apply for HCL Recruitment 2023 ?

All the interested and eligible candidates can apply for HCL Off Campus Recruitment 2023 online by the following link as soon as possible before Last Date.

Apply Link : Click Here To Apply

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