Concentrix Off Campus Recruitment 2023: The Concentrix Off Campus Recruitment 2023 offers an excellent opportunity for individuals seeking to kickstart a career in the IT sector. Concentrix is actively seeking fresh graduates from the 2023, 2022, and 2021 batches for various roles. To provide a comprehensive understanding of the Concentrix Recruitment 2023 process, we have outlined the eligibility criteria, selection process, required skills, and necessary documents for the Concentrix Off Campus Drive 2023, Concentrix Recruitment 2023, and Concentrix Hiring 2023. If you are interested in applying for the Concentrix Off Campus Drive 2023, you can find further details on their official website at Concentrix Official Website or on our platform, FreshersCamp.
For those unfamiliar with the Concentrix Off Campus Drive and Concentrix Recruitment 2023, this post serves as an informative resource. It’s important to fully understand the complete job role and job description before applying for this opportunity.
About the Company: Concentrix is a globally recognized business services company specializing in customer experience management and outsourcing solutions. Headquartered in Fremont, California, Concentrix operates in over 40 countries and employs tens of thousands of professionals worldwide. The company’s primary focus is on helping organizations enhance customer interactions and streamline operations through services such as customer support, technical support, sales, and back-office functions.
Concentrix has built a reputation for its commitment to innovation and technology-driven solutions. Leveraging cutting-edge technologies such as artificial intelligence, automation, and data analytics, Concentrix assists businesses in delivering exceptional customer experiences while optimizing operational efficiency. The company’s dedication to excellence has earned it a strong client base across various industries, including telecommunications, healthcare, retail, and financial services, making Concentrix a trusted partner for companies looking to improve customer engagement and overall business performance.
Concentrix Off Campus Recruitment 2023 Details :
Company Name: Concentrix
Website: https://www.concentrix.com/
Job Position:Â Operations Manager I
Job ID: R1447418Â
Job Category :Â Operations
Qualification:Â Any degree
Batch: 2021/2022/2023
Job Location:Â Chennai/Kolkata, India.
Salary Package: As per Company Standards
Job Type: Full Time
Job Level: Entry
Last Date:Â ASAP
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Concentrix Off Campus Recruitment 2023 Eligibility Criteria :
Key Skills and knowledge:
- Strong Domain knowledge and expertise in Pre Sales, building customer confidence, addressing technical concerns, and winning sales opportunities.
- Strong Interpersonal Skills and ability to interact effectively with stakeholders.
- Flexible, adaptable and demonstrate teamwork skills.
- Result orientation, Process Oriented, Ability to handle stress and ability to motivate the team
- Strong analytical and reasoning skills
- Ability to learn quickly
- Ability to prioritize, meet deadlines, deliver stretch assignments
- Proficient in MS Office. Good knowledge of Power point and Excel (including formulas and functions, pivot tables).
- Strong organizational skills, able to multitask effectively
- Working knowledge of budgeting, cost estimating, capacity utilization
- Knowledge of Organizational structure, workflow, and operating procedures
- Leadership, Analytical, people management and Presentation skills
- Previous Automotive experience – highly desirable
- Should be an expert in managing delivery
- Demonstrated ability to coach and develop action plans, which maximize performance, provide effective feedback
- Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal
- Work well under pressure and follow through on items to completion while maintaining professional demeanor
- Excellent oral and written communication skills. Ability to effectively present information to internal and external associates
Role and key responsibilities:
- Manage a delivery group of Team leaders & executives supporting a client / group of clients in Voice/Non-Voice operations
- Be the Compliance and Integrity role model for the team
- Be a strong advocate and brand ambassador of CNX & it’s policies
- Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction
- Establish & Manage Relationships / Engagement with the Clients
- Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed
- Maximize revenue generation to reach long and short-term financial goals
- Selecting, training, developing, and managing performance of direct reports and their associates- including planning and assigning work for staff in accordance with the organization’s policies and applicable legal requirements
- Manage and review operational reports (Attendance adherence, Client scorecard, Metrics management reports)
- Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance standards
- Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching
- Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner
- Manage a delivery group of Team leaders & executives supporting a client / group of clients in Voice/Non-Voice operations
- Be the Compliance and Integrity role model for the team
- Be a strong advocate and brand ambassador of CNX & it’s policies
- Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction
- Establish & Manage Relationships / Engagement with the Clients
- Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed
- Maximize revenue generation to reach long and short-term financial goals
- Selecting, training, developing, and managing performance of direct reports and their associates- including planning and assigning work for staff in accordance with the organization’s policies and applicable legal requirements
- Manage and review operational reports (Attendance adherence, Client scorecard, Metrics management reports)
- Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance standards
- Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching
- Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner
How to apply for Concentrix Off Campus Recruitment 2023?
All interested candidates can apply for Concentrix Off Campus Recruitment 2023 by clicking on the following link:
Apply link :Â Click here to apply
Concentrix Off Campus Recruitment 2023 – Frequently Asked Questions
How to apply for Concentrix Off Campus Recruitment 2023?
To apply for the Concentrix Off Campus Recruitment 2023 , you have to check the official site of Concentrix or https://FreshersCamp.com/
Does FreshersCamp.com provide Concentrix Off Campus Recruitment 2023 ?
Yes, FreshersCamp.com provides Concentrix Off Campus Recruitment 2023 Alerts continuously.
What is the Concentrix Off Campus Drive Selection Process?
Aptitude Test, Technical & Interview Rounds.
