Concentrix Off Campus Drive 2023 : The Concentrix Off Campus Drive 2023 Drive presents a great opportunity for job seekers looking to establish a career in the IT sector. Concentrix is actively recruiting fresh graduates from the 2023, 2022, and 2021 batches for various roles. To provide a better understanding of the Concentrix Recruitment 2023 process, we have mentioned the eligibility criteria, selection process, required skills, and necessary documents for Concentrix Off Campus Drive 2023, Concentrix Recruitment 2023 and Concentrix Hiring 2023. If you’re interested in applying for Concentrix Off Campus Drive 2023, you can find further details on their official website at Concentrix Official Website or on our website, FreshersCamp.
For individuals who are unfamiliar with the Concentrix Off Campus Drive and Concentrix Recruitment 2023, this post serves as an informative resource. It’s important to know the complete job role and job description before applying for this opportunity.
About the company: Concentrix is a globally recognized business services company that specializes in providing customer experience management and outsourcing solutions. With its headquarters in Fremont, California, Concentrix operates in over 40 countries and employs tens of thousands of professionals worldwide. The company’s primary focus is on helping organizations enhance their customer interactions and streamline their operations through a range of services, including customer support, technical support, sales, and back-office functions.
Concentrix has gained a reputation for its commitment to innovation and technology-driven solutions. Leveraging cutting-edge technologies such as artificial intelligence, automation, and data analytics, Concentrix assists businesses in delivering exceptional customer experiences while optimizing operational efficiency. The company’s dedication to excellence has earned it a strong client base across various industries, including telecommunications, healthcare, retail, and financial services, making Concentrix a trusted partner for companies seeking to improve their customer engagement and overall business performance.
Concentrix Off Campus Drive 2023 Details :
Company Name: Concentrix
Website: https://www.concentrix.com/
Job Position: Customer Service Agent – Non-Voice
Job Category : Customer Support
Qualification: Minimum high school education
Batch: 2021/2022/2023
Job Location: Gurugram, India.
Salary Package: As per Company Standards
Job Type: Full Time
Job Level: Entry
Last Date: ASAP
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Concentrix Off Campus Drive 2023 Eligibility Criteria :
- Minimum high school level education
- 1 year’s experience in an international BPO (Advantageous)
- Both freshers and experience agents are welcome to apply
- Web chat experience in a contact centre environment (Advantageous)
- Experience working for international BPO (Advantageous)
- High proficiency in the English language with excellent business writing skills
- Demonstrable computer literacy, MS Office skills, understanding of relevant software and advanced internet functions
Skillset:
- Compassion, so that customers are able to sense that you really care about them
- Sparkling conversation manner to make customers feel like you can relate to them
- Cool head under pressure to handle the easy and hard times
- ‘Can do’ attitude and be willing to do and be your best every day
- Confidence to establish common ground, draw strength from setbacks and influence others
The work you’ll do:
- Seamlessly multi-tasking, accessing and switching between tools during a chat conversation to ensure you are able to give the most accurate and complete service possibly
- Providing an extraordinary customer experience by addressing queries through a web chat channel adhering to scheduled shifts, procedures, metrics, and departmental goals
- Documenting each customer contact using contact tracking systems and escalating unresolved customer issues with all pertinent information included to appropriate resources
- Maintaining a positive, constructive attitude in the workplace including presenting challenges in a positive light, offering constructive approaches to overcoming difficulties and treating all individuals with respect
- Prioritising work, balancing importance from the customer perspective and operational efficiency
- Following through on commitments, communicating status of work, identifying and requesting assistance with barriers that may interfere with progress
- Developing and maintaining current knowledge of the campaign
- Information security needs to be protected and you are responsible for highlighting any issues that you are made aware of by using the correct process
- Ensuring first contact resolution at all times
- Endeavouring to achieve and exceed all operational metrics and targets
How to apply for Concentrix Off Campus Recruitment Drive 2023?
All interested candidates can apply for Concentrix Off Campus Recruitment 2023 by clicking on the following link:
Apply link : Click here to apply
Concentrix Off Campus Drive 2023 – Frequently Asked Questions
How to apply for Concentrix Off Campus Drive 2023?
To apply for the Concentrix Off Campus Drive 2023 , you have to check the official site of Concentrix or https://FreshersCamp.com/
Does FreshersCamp.com provide Concentrix Off Campus Drive 2023 ?
Yes, FreshersCamp.com provides Concentrix Off Campus Drive 2023 Alerts continuously.
What is the Concentrix Off Campus Drive Selection Process?
Aptitude Test, Technical & Interview Rounds.
