Cision Off Campus Drive 2024 : Cision is One of the best opportunity for Jobseekers who want to get their Career in IT Sector. And Cision is hiring 2024, 2023 Batch Freshers/Experienced of Any Graduate for Customer Support Spec Roles. For better Understanding to the Jobseekers about Cision Recruitment 2024. We have provided the Eligibility Criteria, Selection Process, Required skills, Documents Required for Cision Off Campus Drive 2024, and the Registration Process for Cision Hiring 2024 in this post below.
Therefore, All the Job Applicants who are not Aware about Cision Off campus Hiring 2024 information can easily check the Complete details in this Job Post.
About Company : Cision Ltd. is a public relations and earned media software company and services provider. The company is incorporated in the Cayman Islands and headquartered in Chicago, Illinois. Strategic communications are a driver of progress – for a brand, a company or any organization. Now more than ever, Communications leaders are shaping the agendas of their CEOs, their companies and being trusted to build and protect their brands. Cision’s end to end communications and media intelligence solutions including PR Newswire, CisionOne and Cision Insights brings cutting edge technology, industry innovation and exceptional human expertise together to help you and your team understand, influence and amplify your stories.
Cision Off Campus Drive 2024 Details :
Company: Cision
Company Website: https://www.cision.com/
Positions: Customer Support Spec
Qualification: Any Graduate
Experience: Freshers/Experienced
Salary: Best in Industry
Job Location: Work From Home
Last Date: ASAP
Cision Off Campus Drive 2024 Eligibility Criteria :
- Highly customer focused; shows a real passion for the customer experience and customer support industry
- Driven, self-starter, enthusiastic and with an “ownership” mentality
- Adaptable and ability to thrive in a fast-paced, ever-evolving environment
- Proven experience in a customer-interacting role
- Ability to collaborate with internal partners whilst co-ordinating key customer deliverables ensuring world class customer experience
- Advanced listening and verbal communication skills to understand customer’s needs, and ability to respond clearly and concisely both verbally and written
- Enthusiast; strong work ethic with a positive mindset, and can-do attitude
- Influencing and negotiation skills
- Experience with JIRA software is desired
- Excellent English language skills, written and verbal. Additional languages are an advantage
Key responsibilities and expectations:
- Answers customer support requests via telephone, ticket or web promptly to enhance the customer experience.
- Patiently and attentively listens to customers queries and manages the resolution or connects them with the appropriate teams to address their needs
- Quickly learns the functions of the support tools and systems to log in and resolve customers’ requests
- Accurately records and logs interactions with customers and updates account information and are able to retrieve this information to create reports for management
- Resolves platform or service problems by clarifying the customers complaint, determining the root cause of the problem, selecting, and explaining the best solution to solve the problem, expediting correction or adjustment
- Works with Customer Experience management to maintain best practices for efficient communications with customers
- Address customer questions about new products or services
- Collaborates with Customer Success Managers, Onboarding & Implementation Consultants and other customer facing personnel to ensure service excellence
- Contributes to bottom line sales by increasing customer satisfaction and reducing customer churn
- Cross functional collaboration with internal and external partners and stakeholders, e.g the sales department, finance, other CX departments etc.
- Performs other duties as required
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How to Apply for Cision Off Campus Drive 2024?
All Interested and Eligible candidates can apply for Cision off campus drive 2024 in online ASAP.
Apply Link :- Click Here To Apply.
Cision Recruitment 2024 – Frequently Asked Questions
How to apply for Cision Recruitment 2024 ?
To apply for the Cision Off Campus Drive 2024 , you have to check the official site of Cision or https://fresherscamp.com/
Does Fresherscamp.com provide Cision Off Campus Drive 2024?
Yes, FreshersCamp.com provides Cision Off Campus Drive 2024 Alerts continuously.
What is the Cision Selection Process?
Aptitude Test, Technical & Interview Rounds.
