Capgemini Off Campus Hiring 2024: The Capgemini Off Campus Hiring 2024 offers a fantastic opportunity for individuals wishing to begin their careers in the IT sector. Both recent graduates and post-graduates from the batches of 2020, 2021, and 2022 are now being hired by Capgemini. This page provides a comprehensive overview of Capgemini Hiring 2023, including details about the company, eligibility conditions, job assignments, and required qualifications.
If you’re unfamiliar with Capgemini Off Campus Hiring 2024, this post has all the information you need to know. Both our platform, fresherscamp, and the official Capgemini website offer the complete job description.
Company Overview: Capgemini is a global leader in consulting, technology services, and digital transformation. With a presence in over 50 countries and employing more than 300,000 people, Capgemini serves a diverse client base spanning industries such as banking, automotive, telecommunications, and healthcare. The company’s origins trace back to the 1960s when it was founded in France, and since then, it has grown exponentially through strategic acquisitions and organic expansion, establishing itself as a trusted partner for organizations seeking to navigate the complexities of the digital age.
At the core of Capgemini’s success is its dedication to innovation and client-centricity. The company helps clients harness the power of technology to drive business outcomes, improve operational efficiency, and enhance customer experiences. Capgemini’s comprehensive suite of services includes consulting, application development, cybersecurity, cloud computing, and outsourcing solutions, tailored to meet the unique needs and challenges of each client. By combining deep industry expertise with cutting-edge technologies such as artificial intelligence, data analytics, and blockchain, Capgemini enables organizations to adapt and thrive in an increasingly digital world.
Capgemini is also committed to sustainability and corporate responsibility, recognizing the importance of operating ethically and contributing to positive social and environmental change. The company’s corporate social responsibility (CSR) initiatives focus on areas such as diversity and inclusion, environmental sustainability, and community engagement. Through programs aimed at promoting diversity in the workforce, reducing carbon emissions, and supporting education and skills development, Capgemini strives to create a more inclusive and sustainable future for society. By aligning its business objectives with broader societal goals, Capgemini demonstrates its commitment to making a meaningful impact beyond financial success.
Capgemini Off Campus Hiring 2024 Details :
Company Name:- Capgemini
Website:- https://www.capgemini.com/in-en/
Job Position:- Contact Support Group (CSG)
Job ID: 1701430
Qualification:- Any degree
Batch:- 2023
Job Location:- Noida, India
Department: Financial Services
Salary Package:- As per Company Standards
Job Type:- Full-time
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Capgemini Off Campus Hiring 2024 Eligibility Criteria :
- Should have excellent communication and English speaking skills
- Should have good interpersonal skills and ability to perform under pressure
- Basic computing skills
- Willing to work in a 24/7 environment
- Candidates must be open to relocate to any location and work in night shifts
Qualification –
- Candidates must have completed any 3-year diploma / graduation in 2023 only
- Note: This drive and these positions are currently open for Women Candidates only
Please Note –
- Only shortlisted candidates will be invited for the assessment / selection process
- Selection process will be done in virtual mode
- Candidates will be responsible for arranging required infrastructure for appearing for the selection process which will be conducted online
Job Description:
- Provide best-in-class customer service/problem resolution and technical troubleshooting to customer queries over the voice-based phone service and other contact channels and should be willing to multi-task across different channels of support
- Ticket Management – Prioritize the urgency of the ticket, right categorization based on issues of the ticket, track status of the ticket (On-hold, Open, closed & resolved), Keep customers informed on status etc.
- Business intelligence – use ticket data and analysis, tools and use best practices in the account to support customer
- Service Delivery – Its our service to the customer and delivering what is expected
- Customer Management – How effectively you are interaction starting from Greeting to resolution and call closure is what is expected
- CHIP – Our intelligent AI BOT which help to answer customer query saving SD & customers time and effort on issue resolution. Also helps in making customer’s experience better
- Service email retrieve – How effective are we in handling email as a contact channel and minimize hops between SD and the customer
- Knowledge Management – How effectively we manage the Knowledge base to resolve customer issues
- Service Marketing – Increase customer brand by bringing and here its Capgemini where we talk about tools where increase usage can help the customer
- Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical/industries
- Troubleshoot customer issues related to internet – troubleshooting, Password reset/session reset/renaming profile
- Meet customer requirements through first contact resolution (Resolve an issue in the first contact itself)
- Clarify customer requirements
- Probe for and confirm understanding of requirements or problem
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Listen attentively to customer needs and concerns; demonstrate empathy
How to Apply for Capgemini Off Campus Hiring 2024?
Interested and Eligible candidates can apply for Capgemini Off Campus Hiring 2024 Registration online by the following link as soon as possible before Last Date.
Apply link : Click here to apply
Capgemini Off Campus Hiring 2024 – Frequently Asked Questions
How to apply for Capgemini Off Campus Hiring 2024 Registration?
To apply for the Capgemini Off Campus Hiring 2024, you have to check the official site of Capgemini or https://fresherscamp.com/
Does Fresherscamp.com provide Capgemini Off Campus Hiring 2024 Registration?
Yes, FreshersCamp.com provides Capgemini Off Campus Hiring 2024 Registration Alerts continuously.
What is the Capgemini Off Campus Hiring 2024 Selection Process?
Aptitude Test, Technical & Interview Rounds.
