BT Group Off Campus Hiring 2024: There is a fantastic opportunity for anyone looking for work in the IT sector with the BT Group Off Campus Hiring 2024. For a variety of jobs, BT Group is actively seeking recent graduates from the batches of 2023, 2022, and 2021. We have outlined the eligibility requirements, selection procedure, necessary skills, and paperwork for BT Group Off Campus Hiring 2024, BT Recruitment 2024, and BT Group Hiring 2024 to assist you better grasp the BT Group Recruitment 2024 process. Both the official BT Group website and our website, FreshersCamp, include additional information about the application process for the BT Group Off Campus Drive 2023.
For those who are not familiar with the Off Campus Drive and BT Group Recruitment 2024, this page serves as a helpful reference. It’s important to know the complete job role and job description before applying for this opportunity.
Company Overview: BT Group, formerly British Telecom, is a multinational telecommunications company headquartered in London, United Kingdom. Established in 1969 as a state-owned entity, BT has since evolved into one of the world’s leading providers of communications services, offering a wide range of solutions to consumers, businesses, and public sector organizations. With operations spanning across more than 180 countries, BT plays a pivotal role in connecting people, businesses, and communities globally through its extensive network infrastructure and innovative technology platforms.
At the core of BT’s business is its diverse portfolio of services, including fixed-line and mobile telephony, broadband internet, television services, and IT solutions. The company operates through several divisions, including BT Consumer, BT Enterprise, BT Global, and Openreach. BT Consumer serves residential customers with a comprehensive range of communication and entertainment services, while BT Enterprise focuses on providing tailored solutions for businesses of all sizes, from small enterprises to large corporations.
In addition to its telecommunications services, BT is at the forefront of driving technological innovation and digital transformation. The company invests heavily in research and development, leading initiatives in areas such as 5G mobile networks, fiber-optic broadband infrastructure, and cloud computing solutions. Moreover, BT is committed to sustainability and corporate responsibility, striving to minimize its environmental footprint and promote social inclusion through initiatives such as digital skills training and community outreach programs. As the telecommunications landscape continues to evolve rapidly, BT remains dedicated to delivering high-quality services and shaping the future of connectivity for individuals and businesses worldwide.
BT Group Off Campus Hiring 2024 Details :
Company Name: BT Group
Website: https://www.bt.com/about
Job Position: Trainee Business Service Support Advisor
Job Code : 30821
Qualifications: Any degree
Batch: 2021/2022/2023
Job Location: Gurugram, India.
Salary Package: As per Company Standards
Job Type: Full Time
Last Date: ASAP
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BT Group Off Campus Hiring 2024 Eligibility Criteria :
Why this job matters: The Customer Service Advisor 1 assists customers across all channels, delivering customer value and success providing support excellence regarding the BT Group’s solution portfolio, all with full supervision.
What you’ll be doing
1. Assists in creating value-based relationships with customers to optimise customer service whilst leveraging the BT Group’s resource pool, within guidelines and under full supervision.
2. Gathers customer information and performs basic analysis and understands customer needs to provide customer service insight for the efficient management of customer issues.
3. Executes and delivers routine work clearly covered by existing procedures in order to achieve objectives and the vision of the Customer Service team.
4. Handles professionally and effectively with customer contacts, showing resilience and sound decision-making whilst under pressure.
5. Participates in the continuous improvement activities to improve the customer service team processes.
The skills you’ll need
- Complaint Management
- Information Management
- Communication
- Requirements Analysis
- Continuous Improvement
- Issue Resolution
- Problem Solving
- Billing
- Time Management
- Customer Relationship Management
- Escalation Management
- Technical Support
- Decision Making
- Growth Mindset
- Stakeholder Management
- Inclusive Leadership
How to apply for BT Group Off Campus Recruitment Drive 2024?
All interested candidates can apply for BT Group Off Campus Hiring 2024 by clicking on the following link:
Apply link : Click here to apply
BT Group Off Campus Hiring 2024 – Frequently Asked Questions
How to apply for BT Group Off Campus Hiring 2024?
To apply for the BT Group Off Campus Hiring 2024, you have to check the official site of BT Group or https://FreshersCamp.com/
Does FreshersCamp.com provide BT Group Off Campus Hiring 2024?
Yes, FreshersCamp.com provides BT Group Off Campus Hiring 2024 Alerts continuously.
What is the BT Group Selection Process?
Aptitude Test, Technical & Interview Rounds.
