American Express Recruitment | Customer Service Analyst  |  Gurgaon

American Express Recruitment American Express Off Campus Drive 2022 schedule to hire for Customer Service Analyst for the American Express Hiring 2022. The job is for freshers and the job location is Gurgaon. The details for the American Express selection process, American Express application procedure and salary details of American Express Freshers Recruitment 2022 are mentioned below.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

American Express Recruitment

Company Name:- American Express

Job Position:- Customer Service Analyst

Job Location:- Gurgaon, Haryana, India

Salary Package:- As per Company Standards

Job ID:- 22012234

Academic Background:- Graduate 

Past Experience:- Freshers can also be considered

Skills Required:-

  • Strong time and productivity management 
  • Highly customer-focused and result-oriented -Eye for detail and analytical skills
  • Excellent interpersonal and communication skills -High initiative and energy level; multitasking capabilities is a prerequisite
  • Excellent business writing, communication, and organization skills
  • Good problem-solving ability -Collaborative and influencing skills
  • Quick learning curve
  • Proficiency in Microsoft Office-Word, Excel, PowerPoint

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Roles & Responsibilities:-

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In GNA Commercial, we onboard new Clients by setting up their hierarchies and issuing CM level cards. JAPA, EMEA & US markets are serviced here.

This position is responsible for processing new applications for Corporate Clients. Performing appropriate checks against incoming Corporate Card Applications ensuring that AXP meets its regulatory requirements. Verify the applicant’s ID. Perform KYC checks. Perform experience checks

  • Set Up of Accounts using relevant systems (MYSU, CAPS, Globalstar, IVU, etc)
  • liaising with internal Business Partners and External Clients (via phone or e-mail) with relation to any erroneous applications received and proactively drive behavior changes with the partners to improve the application content
  • Through Relationship Care manage the end to end journey of a cardmember application
  • Supporting other corporate teams with any queries and/or escalations related to cardmember applications
  • Maintaining daily work volumes and logging activity in appropriate formats in order to support productivity and timeliness measures. This roll will also include making Outbound Calls to collect Missing Information on the pending new applications.

How to Apply for American Express Recruitment 2022?

All interested and eligible candidates can apply for the American Express Recruitment drive online by the following link ASAP.

More Details: Click Here

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