PowerSchool Off Campus Jobs 2024: The PowerSchool Off Campus Jobs 2024 offer an incredible chance for people looking to start their careers in the IT industry. For a range of employment positions, PowerSchool is actively hiring recent graduates from the cohorts of 2023, 2022, and 2021. Below, we’ve included a detailed rundown of the qualifying requirements, selection procedure, required abilities, and crucial paperwork for the PowerSchool Recruitment of 2024. Further details are available on their official website, PowerSchool Official Website, or our official website, FreshersCamp, for anyone who are interested in applying for the PowerSchool Off Campus Jobs in 2024 and PowerSchool Jobs in 2024.
This post is an excellent resource for anyone who is not aware with the PowerSchool Off Campus Recruitment in 2024 to learn vital insights. It’s vital to have a complete understanding of the job roles and descriptions before considering an application for this opportunity.
About the company: PowerSchool is a leading education technology platform that revolutionizes how schools manage student information, streamline administrative tasks, and enhance communication between educators, students, and parents. Founded in 1997, PowerSchool has become an integral part of educational ecosystems worldwide, serving millions of students and educators across various grade levels and educational institutions.
At the core of PowerSchool’s offerings is its robust Student Information System (SIS), which provides schools with a centralized database for storing and managing critical student data, including grades, attendance records, schedules, and demographic information. This comprehensive platform not only simplifies administrative tasks for school administrators but also empowers educators with valuable insights into student performance, enabling personalized instruction and targeted interventions to support student success.
In addition to its SIS capabilities, PowerSchool offers a range of integrated solutions designed to enhance teaching and learning experiences. These include tools for classroom management, assessment and grading, data analytics, and communication. By leveraging PowerSchool’s suite of solutions, educational stakeholders can collaborate more effectively, monitor student progress in real-time, and create a more engaging and personalized learning environment that meets the diverse needs of today’s students.
PowerSchool Off Campus Jobs 2024 Details :
Company Name: PowerSchool
Website: https://www.powerschool.com/
Job Position: Associate Technical Support Engineer
Job Code :Â 2023-7124
Qualification: B.Tech graduates
Batch:Â 2021/2022/2023
Job Location: Bengaluru, India
Salary Package: As per Company Standards
Job Type: Full Time
Last Date:Â ASAP
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PowerSchool Off Campus Jobs 2024 Eligibility Criteria :
- 0-2 years’ experience in a customer or technical support role.
- Should possess a bachelor’s degree in Computer Science, Information Systems, or equivalent degree
- `Must’ have qualities:
- Strong analytical and technical troubleshooting skills
- Impeccable customer service skills and display genuine empathy towards customers.
- Demonstrable time management and priority setting skills.
- Effective collaboration skills.
- Excellent written and oral communication skills.
- Ability to work under pressure.
- Confident and comfortable communicating with customers through chats, calls, emails, and web.
- Willing to work in shifts (primarily evening/night shift) in a hybrid environment.
- Willing to work on weekends and/or holidays, if there is a business requirement.
- Certifications and/or basic experience with SQL, Unix, Oracle desired.
- Would be an added advantage to have:
- Knowledge of Mongo DB, HTML
- Experience or know how of the education sector
Overview: This position, under the general direction of either a supervisor and manager, provides technical support for our award-winning K-12 software systems. This position provides world class solutions-oriented technical support with a strong focus on customer service that is designed to deliver a quality customer experience. This position requires the employee to become proficient with all aspects of the application software functionality to accurately analyse, troubleshoot, diagnose and resolve software or system related issues. This position will interact with customers via chat, telephone and written internet based communication.
Responsibilities:
Essential duties and responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Under general supervision, performs logical analysis of customer issues associated with software functionality, incident resolution and systems configuration, through various mediums of communication.
- Develops a thorough understanding of the product(s) to investigate customer queries and issues.
- Provides support for application, back-end, technical issues to assist customers in understanding product functionality and outputs.
- Works collaboratively in a team environment to meet customer expectations regarding the resolution of their issues.
- Recognizes repetitive customer issues and provides feedback internally for improving the product(s).
- Communicates effectively in written and spoken English with co-workers and customers globally.
- Successfully completes training provided by the company periodically.
- Assumes responsibility for their own training and increasing their knowledge base as it relates to this position, making a personal commitment to use all resources available to achieve this goal.
- Makes a conscious effort to contribute value-added services to our customers.
- Demonstrates customer centricity, and a sense of urgency for sensitive issues.
- Consistently meets / exceeds established operational goals and expectations share by the company.
- Monitors and resolves the issues reported by the customer.
- Must have the ability to evaluate the impact of the issue to the customer and escalate complex issues to the next level within a reasonable period.
- Ensures that approved methods, and tools are consistently used, and defined processes for support are followed.
- Delivers the highest level of customer service and experience while continuously demonstrating excellent teamwork, interpersonal skills, and commitment.
- If required, schedules calls with customers to review their requests and confirm understanding, update them on status and prioritization of their tickets.
How to apply for PowerSchool Off Campus Jobs 2024?
All interested candidates can apply for PowerSchool Off Campus Jobs 2024 by clicking on the following link:
Apply link :Â Click here To Apply
PowerSchool Off Campus Jobs 2024 – Frequently Asked Questions
How to apply for PowerSchool Off Campus Jobs 2024?
To apply for the PowerSchool Off Campus Jobs 2024, you have to check the official site of PowerSchool or https://FreshersCamp.com/
Does FreshersCamp.com provide PowerSchool Off Campus Jobs 2024?
Yes, FreshersCamp.com provides PowerSchool Off Campus Jobs 2024 Alerts continuously.
What is the PowerSchool Off Campus Jobs Selection Process?
Aptitude Test, Technical & Interview Rounds.
