Xeno Off Campus Hiring 2023: Xeno has posted job requirements for Tech Support Intern. Its job location is in New Delhi. This recruitment drive is a golden opportunity for aspiring freshers like you to showcase your skills and stand out among your peers. Any BE/ B.Tech degree holder required to qualify candidates may be eligible to apply for this job. By joining Xeno Off Campus Hiring you will get a very good salary package as well as a very good environment to work in.
Therefore, We have mentioned all the details from what are the responsibilities to what are the requirements. You can apply for this job role from Xeno’s official website, the link is given at the end of this article. Interested candidates are encouraged to apply for this position. The detailed eligibility criteria, application process, and registration information are provided below.
About Company :-
Xeno is an AI-driven CRM company for large D2C brands and retailers. We have some of the biggest brands in our portfolio like Tommy Hilfiger, CK, jack & jones, levis, taco bell, barbeque nation etc. Xeno enables large D2C brands & omnichannel retailers to engage their customers across eCommerce & stores. With the digital retail wave alongside us, we’ve seen a 7x growth in the number of brands using Xeno over the last year.
Xeno Off Campus Hiring 2023 | More Details
Company Name:- Xeno
Website:- www.xeno.com
Job Position:- Tech support intern
Qualification:- Must be a graduate in any field
Job Location:- New Delhi
Salary Package:- As per Company Standards
Last Date:- ASAPÂ
Job description:
As a Technical Support Intern at Xeno, you will have the opportunity to gain practical experience in the world of technical support and customer service. You will work closely with our skilled technical support team to assist our clients in resolving technical issues and ensuring they have a seamless experience with our products/services. This internship offers valuable hands-on experience and exposure to various aspects of technical support operations.
Location– Delhi
Duration– 1 year with a possibility of a pre placement offer.
Responsibilities:
- Provide timely and courteous technical support to customers via various communication channels, including phone, email, and chat.
- Assist customers in troubleshooting and resolving technical issues related to our products/services.
- Document customer interactions, technical issues, and resolutions accurately in the company’s support ticketing system.
- Collaborate with senior technical support professionals to escalate complex issues and ensure timely resolutions.
- Work closely with cross-functional teams, such as engineering and product, to communicate and address customer feedback and concerns.
- Participate in ongoing training sessions to stay updated on product enhancements and industry trends.
- Contribute to the creation and improvement of technical support documentation, FAQs, and knowledge base articles.
- Assist in testing new software releases and updates to ensure they meet quality standards.
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Qualifications:
- Current enrollment in a degree program related to [relevant field, e.g., Computer Science, Information Technology, Engineering].
- Ability to remain patient, empathetic, and composed when dealing with challenging customer situations.
- Strong interest in customer support, technology, and problem-solving.
- Excellent communication skills, both written and verbal, with a customer-centric approach.
- Ability to explain technical concepts in a clear and concise manner to non-technical individuals.
- Problem-solving mindset with the ability to analyze and diagnose technical issues effectively.
- Basic understanding of operating systems, software applications
- Strong organizational skills and attention to detail to document support interactions accurately.
- Ability to work collaboratively in a team environment and adapt to evolving situations.
Culture Code
We’re all co-owners of Xeno. 100% of the people working at Xeno own equity in the company. As co-owners of Xeno, here’s how we define a HAPPYxen we enjoy working alongside.
- Humble & honest
- Audacious
- Positive
- Passionate
- Yearning to learn
What Xeno’s culture will mean for you
Company > Team: Your performance will be judged more by us winning together as a company vs. just your/ your team’s performance.
Accountability at Xeno isn’t top-down. You’ll be accountable to all Happyxens to deliver results & together grow the company.
Since your performance impacts their growth & vice versa. You’ll be expected to hold people beyond your team accountable too. You will do the best work of your life while having fun
How to apply for Xeno Hiring 2023 for Tech Support Intern.
Interested and eligible candidates can apply in Xeno hiring 2023 for the post of Tech Support Intern. We have provided the link below.
Apply Now:- Click here to apply
For more job details:- Click here
Xeno Hiring 2023 – Frequently Asked Questions
How to apply for Xeno Hiring 2023?
To apply for the Xeno Hiring 2023, you have to check the official site of Xeno or https://fresherscamp.com/
Does Fresherscamp.com provide Xeno Hiring 2023?
Yes, FreshersCamp.com provides Xeno Hiring 2023 Alerts continuously.
What is the Xeno Selection Process?
Aptitude Test, Technical & Interview Rounds
