Wipro Registration 2024 for Freshers: Wipro Registration 2024 for Freshers is a tempting chance for those who want to begin their careers in the IT industry. Recent graduates from the classes of 2023, 2022, and 2021 are being aggressively hired by Wipro for a variety of roles. We’ve included an explanation of the eligibility requirements, selection procedure, required skills, and required papers for Wipro Off Campus 2024, Wipro Recruitment 2024, and Wipro Hiring 2024 to help you fully understand the Wipro Recruitment 2024 process. Apply for the Wipro Registration Drive 2024 for Freshers via FreshersCamp, our platform, or the official Wipro website.
This page is a useful resource for people who are not familiar with Wipro Off Campus Hiring and Wipro Recruitment 2024. Maintaining a close grasp of the job duties and description before applying for Wipro Registration 2024 for Freshers opportunity.
About the company: Wipro Limited is a leading global information technology, consulting, and business process services company headquartered in Bangalore, India. Founded in 1945 by Mohamed Premji as Western India Vegetable Products Limited, Wipro initially focused on producing refined oils and consumer products. The company transformed significantly in the 1980s under the leadership of Azim Premji, shifting its focus to the burgeoning IT industry. Today, Wipro is renowned for its comprehensive range of IT services, including systems integration, consulting, digital strategy, cloud services, and cybersecurity, serving clients across various industries worldwide.
Wipro’s success is largely attributed to its strong emphasis on innovation and technology. The company operates numerous innovation centers and labs globally, fostering a culture of continuous improvement and cutting-edge research. Wipro’s investment in emerging technologies such as artificial intelligence, machine learning, blockchain, and the Internet of Things enables it to deliver advanced solutions tailored to the evolving needs of its clients. Wipro’s HOLMES platform, an AI and automation suite, exemplifies its commitment to leveraging technology to enhance business processes, improve efficiency, and drive digital transformation for its clients.
In addition to its technological prowess, Wipro is dedicated to sustainability and corporate social responsibility. The company has implemented various initiatives aimed at reducing its environmental impact, such as achieving carbon neutrality and promoting energy efficiency across its operations. Wipro’s social programs focus on education, community development, and healthcare, reflecting its commitment to making a positive societal impact. Through the Wipro Cares initiative, the company supports numerous projects that enhance education and healthcare access for underprivileged communities. Wipro’s balanced approach to business success and social responsibility underscores its vision of building a sustainable and equitable future.
Wipro Registration 2024 for Freshers Details :
Company Name: Wipro
Website: https://www.wipro.com/
Job Position: Production Agent
Job Code : 3091786
Qualification: Any degree
Batch : 2024
Area of Interest : DOP
Job Location: Hyderabad, India.
Salary Package: As per Company Standards
Job Type: Full time
Last Date: ASAP
Follow our WhatsApp Channel for Instant Jobs Notification
Wipro Registration 2024 for Freshers Eligibility Criteria :
Role Purpose
The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs.
Do
- Support process by managing transactions as per required quality standards
- Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner
- Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue
- Update own availability in the RAVE system to ensure productivity of the process
- Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions
- Follow standard processes and procedures to resolve all client queries
- Resolve client queries as per the SLA’s defined in the contract
- Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients
- Identify and learn appropriate product details to facilitate better client interaction and troubleshooting
- Document and analyze call logs to spot most occurring trends to prevent future problems
- Maintain and update self-help documents for customers to speed up resolution time
- Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution
- Ensure all product information and disclosures are given to clients before and after the call/email requests
- Avoids legal challenges by complying with service agreements
- Deliver excellent customer service through effective diagnosis and troubleshooting of client queries
- Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
- Assist clients with navigating around product menus and facilitate better understanding of product features
- Troubleshoot all client queries in a user-friendly, courteous and professional manner
- Maintain logs and records of all customer queries as per the standard procedures and guidelines
- Accurately process and record all incoming call and email using the designated tracking software
- Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business
- Organize ideas and effectively communicate oral messages appropriate to listeners and situations
- Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs
- Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
- Undertake product trainings to stay current with product features, changes and updates
- Enroll in product specific and any other trainings per client requirements/recommendations
- Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
- Update job knowledge by participating in self learning opportunities and maintaining personal networks
How to apply for Wipro Registration 2024 for Freshers?
All interested candidates can apply for Wipro Registration 2024 for Freshers by clicking on the following link:
Apply link : Click here to apply
Wipro Registration 2024 for Freshers – Frequently Asked Questions
How can I submit my application for Wipro Registration 2024 for Freshers ?
To apply for Wipro Drive 2024, you should visit the official Wipro website or access it through FreshersCamp.com.
Does FreshersCamp.com offer updates for Wipro Registration 2024 for Freshers?
Yes, FreshersCamp.com provides ongoing alerts for Wipro Registration 2024 for Freshers 2024.
What does the Wipro selection process entail?
The Wipro selection process consists of an Aptitude Test, followed by Technical a
