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Wipro Recruitment 2021 | Interns – Student Trainee – Customer Service Representative | Noida

August 17, 2021

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Wipro Recruitment 2021: Wipro schedule to hire Interns – Student Trainee – Customer Service Representative for 2021. The location of the test is Noida. Freshers can also apply. The detailed eligibility criteria and application process are given below.

Wipro Limited is an Indian multinational corporation that provides information technology, consulting and business process services. The Fortune India 500 ranks it the 29th largest Indian company by total revenue. It is also ranked the 9th largest employer in India with nearly 195,000 employees.

Wipro Recruitment 2021:

Company Name:- Wipro

Job Position:- Interns – Student Trainee – Customer Service Representative

Job Location:- Noida, India

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Salary Package:- As per Company Standards

Stipend – 20,000 Per Month + 2 Way Transport (home pick/drop based on company policy only)

Position Type:- Regular Full-Time

Qualifications:- MBA (3rd Semester)/Integrated MBA (Graduation + MBA- 7th Semester)

Desired skills:- Good Communication Skills, Enhanced soft skills, Flexibility to work in varied shifts

Job Overview:-

Wipro HR Services India Pvt Ltd. is looking for Student Trainee- Customer Service Representative
Wipro is looking for smart professionals with a great attitude to make every single client interaction delightful

Responsibilities:-

Your Impact as a Customer Service Representative

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Customer Service through calls, Chats & emails
Ensure timely and accurate service delivery at defined productivity levels
Build client & domain knowledge to be able to deliver a resolution on the first conversation
Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle
Time & Customer Effort
Maintain Internal & Client level delivery quality on calls, chats & email conversations
Adhere to Customer Service Attendance & Accountability policies
Execute issue /query resolution and ensure proper documentation & follow-up
Identify, share and support operational improvements

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Shift Timings:-