VMWare Off Campus Recruitment 2023 : The VMWare Off Campus Recruitment 2023 offers a fantastic chance for job seekers aiming to kickstart their careers in the IT sector. VMWare is actively in the process of recruiting recent graduates from the 2023, 2022, and 2021 batches for a variety of roles. To provide a comprehensive insight into the VMWare Recruitment 2023 process, we have detailed the eligibility criteria, selection procedure, necessary skills, and required documentation below. If you wish to apply for the VMWare Off Campus Drive 2023 and VMWare Hiring 2023, you can access additional information on their official website at https://www.vmware.com/ or on our website, FreshersCamp.
For those who may not be familiar with the VMWare Off Campus Recruitment 2023, this post serves as a valuable resource to gain essential insights. It’s crucial to have a complete understanding of the job role and description before considering applying for this opportunity.
About the company : VMware is a renowned global technology company headquartered in Palo Alto, California, with a strong presence in the virtualization and cloud computing industry. Founded in 1998, VMware has played a pivotal role in transforming the IT landscape by developing innovative virtualization and cloud solutions. The company is best known for its flagship product, VMware vSphere, which provides virtualization and cloud infrastructure solutions that enable businesses to run their applications and services more efficiently while reducing costs and improving flexibility.
Beyond virtualization, VMware has expanded its portfolio to include a range of cloud computing services and solutions, such as VMware Cloud and VMware Cloud Foundation. These offerings empower businesses to build, deploy, and manage applications across multiple cloud environments seamlessly, whether in private, public, or hybrid clouds.
VMware Off Campus Recruitment 2023 Details :
Company Name: Vmware
Website: https://www.vmware.com/in.html
Job Role: Technical Support Engineer
Job ID : R2306551
Batch : 2021/2022/2023
Qualification:- B.E/B.Tech Graduate
Employment Type: Full Time
Job Location : Bangalore, India
Last DAte:- ASAP
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VMware Off Campus Recruitment 2023 Eligibility Criteria :
Hiring B.E/B.Tech Graduates in any specialization.
Job Description :
Are you passionate about learning new technology and adding value to VMware’s top customers by reducing outages proactively? VMware has a Technical Support role for you.
VMware is the leader in virtualization and cloud infrastructure solutions that enable our more than 350,000 enterprise and SMB customers to thrive in the Cloud Era/ A pioneer in the use of virtualization and policy-driven automation technologies, VMware simplifies IT complexity across the entire datacenter to the virtual workplace, empowering customers with solutions in the software-defined datacenter to hybrid cloud computing and the mobile workspace.
The work you’ll do :
- Understand the environment-specific Findings and Recommendations provided by the proactive tool and create an action plan to communicate with the customer
- VMWare product knowledge and experience are a must. VMWare vSphere experience is preferred
- A good understanding and experience in Technical Support role with a high-tech product (Windows/Unix/Linux/Storage/Networking) company.
- Liaise with Account Managers to provide the best customer experience and prevent unplanned downtime.
- Gather customer feedback and feature requests for our Proactive tools and take it back to the product and engineering team to find a workable solution.
- Reproducing issues in-house and responding on time
- Regular follow-ups with customers with recommendations, updates, and action plans.
- Escalate issues promptly according to Standard Operating Procedures
- Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues
- Create new knowledgebase articles to capture new learning’s for reuse throughout the organization.
- Participate in technical communications within the Team to share best practices and learn about new technologies
- Focus on an area of technical specialization and attend technical training
- Read and work with other Technical Support Engineers on cases that will help cultivate that expertise.
- Capable of running status calls with the customers to keep them up to date with all the opened issues, and ongoing projects
- Good practical working ability with Windows/Linux/UNIX utilities, including editors and command shells
- Fluent written and verbal communication skills in English
- Good interpersonal communication and customer service skills are needed to work successfully with customers in high stress and or ambiguous situations
- Strong aptitude for learning new technologies and understanding how to utilize them in a customer-facing environment.
- A logical approach to problem-solving & Strong Troubleshooting experience
- Willingness to work in a 24×7 environment with flexibility to work across all shifts
- Expertise in providing voice-based Technical Support is a key requirement
- Knowledge and experience in configuring, implementing or troubleshooting VMware products in Compute or Cloud, Networking, Storage or EUC will be an advantage.
How to apply for VMware Off Campus Recruitment 2023?
All interested candidates can apply for this position in VMware Off Campus Recruitment 2023 by clicking on the following link.
Apply Link : Click here to apply
VMware Off Campus Drive 2023 – Frequently Asked Questions
How to apply for VMware Off Campus Recruitment 2023?
To apply for the VMware Recruitment 2023 , you have to check the official site of VMware or https://FreshersCamp.com/
Does FreshersCamp.com provide VMware Off Campus Recruitment 2023 ?
Yes, FreshersCamp.com provides VMware Off Campus Recruitment 2023 Alerts continuously.
What is the VMware Selection Process?
Aptitude Test, Technical & Interview Rounds
