Teleperformance Off Campus Drive 2024 : Teleperformance Off Campus 2024 Drive is One of the best opportunity for Jobseekers who want to get their Career in IT Sector. And Teleperformance is hiring 2024, 2023 Batch Freshers of Any Degree for Multiple Roles. For better Understanding to the Jobseekers about Teleperformance Recruitment 2024. We have provided the Eligibility Criteria, Selection Process, Required skills, Documents Required for Teleperformance Off Campus Drive 2024, and the Registration Process for Infosys Limited Hiring 2024 in this post below.
Therefore, All the Job Applicants who are not Aware about Teleperformance Off campus Hiring 2024 information can easily check the Complete details in this Job Post. Candidates can also check the complete Job role and Job description from the official website of Teleperformance @ www.Teleperformance.com or our website fresherscamp.com.
About Company : Teleperformance SE is a French multinational business process outsourcing company founded in 1978 with headquarters in France. It provides services for debt collection, telemarketing, customer relationship management, content moderation, and communication.
Teleperformance is a global digital business services company. Our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. We deliver the most advanced, digitally-powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.
Teleperformance Off Campus Drive 2024 Details:
Company Name: Teleperformance
Website: https://www.teleperformance.com/
Job Position:- Technical Support Executive
Qualifications:- Any Degree
Batch:-2023/2024
Experience:- Freshers
Salary Package:- Rs. 2.4 – 3 LPA
Job Location:- Bangalore
Walk-in Date:- ASAP
Teleperformance Off Campus Drive 2024 Eligibility Criteria:
- Educational Qualifications: Graduate
- Key Skills(examples listed below)
- Basic Banking
- Communication
- Minimum experience in years – 2-3 yrs. preferable.
- Major Stakeholders(intra-team and cross-functional stakeholders, who would need to be interacted with for discharging duties)
Responsibilities:
- To engage regularly with the Imperial customers as defined by the contact policy and provide a Consistent & Superior Digital Experience. Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer.
- Responsible for meeting the scorecard targets and portfolio benchmarks set and that all guidelines and regulatory requirements are followed. So that the VRM becomes the top-of-the-mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRM also achieves the key performance parameters set.
Customer Engagement
- Continuous engagement with the portfolio customers mapped (500 to 600 groups/ PF) as per the contact policy, with accurate & complete capture of interaction details.
- Call handling as per defined standards.
- Accurate resolution for customer queries.
- Promoting Digital Banking services for a superior customer service experience.
- Profiling of customers in order to aid right cross-servicing of Bank products
- Accurate logging and resolution of complaints.
- Attrition control of customers.
- Regular interactions with the customers and proactively assessing customer needs.
- Ensure portfolio quality of relationship while racing considering eligibility.
- Monitor large amount movements and account closure from the deposit accounts.
- Ensure retention of customers
- Achievement of portfolio parameters
- Meet the defined objectives of the Portfolio managed by respective Imperia -VRM Sales
- Right, cross-sell of products basis profiling and engagement.
- Penetration of products across groups.
- Sales across all product segments-TPP, Assets, Cards etc.
- Complete and accurate capture of call interactions, including profiling thereby aiding relationship management.
- Ensure accurate and timely submission of financial transactions. & requests.
- Adherence to set processes of updating customer interactions in CRM next.
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How to Apply for Teleperformance Recruitment 2024 ?
Interested and Eligible candidates can apply for Teleperformance Off Campus Drive 2024 online by the following link as soon as possible before Last Date.
Apply Link :-Â Click Here To Apply
Teleperformance Recruitment 2024 – Frequently Asked Questions
How to apply for Teleperformance Recruitment 2024?
To apply for the Teleperformance Off Campus Drive 2024, you have to check the official site of Teleperformance or https://fresherscamp.com/
Does FreshersCamp.com provide Teleperformance Recruitment 2024?
Yes, FreshersCamp.com provides Teleperformance Off Campus Drive 2024 Alerts continuously.
What is the Teleperformance Selection Process?
Aptitude Test, Technical & Interview Rounds.
