Tech Mahindra Hiring 2023 | Technical Support Executive | Apply Now

Tech Mahindra Hiring 2023

Tech Mahindra Hiring 2023: Tech Mahindra, a renowned global company, announced its off-campus recruitment drive for 2023. This presents an excellent opportunity for aspiring Candidates to join one of the leading organizations in the industry.

To apply in Tech Mahindra Hiring 2023 for  this position, jobseekers can visit the Tech Mahindra careers website and submit your application before the deadline. During the Tech Mahindra Off Campus Drive 2023 process, Tech Mahindra will be looking for candidates with a strong academic background and technical proficiency.

Excellent communication and analytical skills are also highly valued.

We have provided the detailed information on Tech Mahindra Off Campus Drive 2023, Tech Mahindra Off Campus Eligibility, Job Role, Criteria, and Recruitment Pattern 2023.

About Company:-

Tech Mahindra is an Indian multinational provider of Information Technology (IT), Networking Technology Solutions and Business Process Outsourcing (BPO) to various industry verticals and horizontals. We are a USD 4.9 billion company, spread across 90 countries supporting a mammoth client base of over 926 global clients –including Fortune 500 companies with a strong and enthusiastic team of over 113,550 employees.

Tech Mahindra is amongst the Fab 50 companies in Asia (Forbes 2016 list).

Tech Mahindra offers a fast-paced career with global exposure to best business practices and a chance to be at the forefront of cutting-edge technologies. If passion to achieve is what drives you, then TechM is the place to be!!

Tech Mahindra Hiring 2023 | More Details

Company Name:- Tech Mahindra

Website:- www.techmahindra.com

Job Position:- Technical Support Executive.

Qualification:- Bachelor or Master Degree

Batch:- 2023/22/21

Job Location:- Pune

Salary Package:- As per Company Standards

Job Id:- 

Last Date:- ASAP

Job Description:

Key Responsibilities:

● Responsible for responding to customer requests, including but not limited to, answering calls via a phone queue, customer emails, chat support requests and providing after hours on call support for troubleshooting technical issues.

● Support end-user devices/peripherals, including but not limited to computer hardware, operating systems, communications, software applications, data processing and security.

● Support activities include supporting end-users accepting IT break-fix requests from customers across multiple entry points, providing IT break/fix issue resolution or escalation of the issue to the appropriate team.

First line help desk; resolve basic level 1 and some level 2 issues including remotely troubleshooting issues relating to hardware and software (typically Windows, Mac OS, Apple, Google for Work, Android Phone Support, MDM, AirWatch etc.)

● Exposure to retail industry devices such as Point-of-Sale devices, Zebra devices, switches, routers, printers, other store equipment devices is preferred.

● Perform post-resolution follow-ups to help requests or incidents.

● Research issues and resolves technical problems.

● Creating/updating knowledge articles and support processes functions

Qualifications:

● Experience – Min. 6 Month to 1 Year (Mandatory) and 1 to 2 Years (Preferred)

● Exceptional written and verbal communication skills with SVAR score of 65 or above.

● Exceptional ability to multitask.

● Exceptional ability to adapt and learn new platforms and skills on the fly.

● Exceptional sense of urgency

● Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.

● Ability to work under pressure involves dealing with constraints which are often outside of your control – these might be resource or time constraints, the difficulty of the task or having insufficient knowledge required to complete the task, or unforeseen changes or problems.

● Good to have – Experience using and proficient in Apple hardware, Mac OS, Google (G-Suite), Windows and Office365

● Good to have – ITIL Knowledge

● Graduate from an accredited institution or Under-graduate with relevant technical experience

● Previous customer/technical support or technology experience

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How to Apply for Tech Mahindra Hiring 2023?

All interested and Eligible candidates can apply for the Tech Mahindra Off Campus Drive 2023 by the following apply link as soon as possible before the Last Date.

Apply now:- Click here to apply   

For more job details :- Click here

Tech Mahindra Hiring 2023  – Frequently Asked Questions

How to apply for Tech Mahindra Off Campus Drive 2023?

To apply for the Tech Mahindra Recruitment 2023, you have to check the official site of Tech Mahindra or Fresherscamp.com.

Does Fresherscamp.com provide Tech Mahindra Off Campus Drive 2023 Alerts?

Yes, Fresherscamp.com provides Tech Mahindra Hiring 2023 Alerts continuously.

What is the Tech Mahindra Selection Process?

Aptitudes Test, Technical & Interview Rounds.