Tata Communications Off Campus Hiring 2024: Recruitment for Assistant Manager | Apply Now

Tata Communications Off Campus Jobs 2024

Tata Communications Off Campus Hiring 2024: The Tata Communications Off Campus 2024 Drive presents an excellent chance for job seekers to launch their IT career. Graduates and postgraduates from the classes of 2021, 2022, and 2023 are being hired by Tata Communications. For a better understanding of Tata Communications Hiring 2024, please refer to the post below, which includes the job role responsibilities, eligibility requirements, description, and necessary skills for Tata Communications Off Campus Drive 2024.

All job seekers can simply review the whole data in this job post if they are unaware of Tata Communications’ off-campus hiring information for 2024. Candidates can also view the full job description and role on our website, fresherscamp.com, or on Tata Communications’ official website, www.tatacommunications.com.

Company Overview: Tata Communications is a leading global digital infrastructure provider, offering a comprehensive portfolio of network, cloud, security, and collaboration solutions to businesses and service providers worldwide. Established in 1986 as a division of Tata Sons Limited, the holding company of the Tata Group, Tata Communications has since evolved into a standalone entity, playing a pivotal role in enabling digital transformation and connectivity for organizations across various industries. Headquartered in Mumbai, India, Tata Communications operates a vast network infrastructure spanning over 200 countries and territories, making it one of the world’s largest and most extensive telecommunications networks.

The company’s core offerings include global connectivity services, such as Internet, Ethernet, and MPLS-based VPN solutions, enabling enterprises to connect their offices, data centers, and cloud environments seamlessly. Additionally, Tata Communications provides cloud and data center services, including colocation, hosting, and managed services, empowering businesses to leverage the scalability, agility, and reliability of cloud computing. Furthermore, Tata Communications is a leading provider of cybersecurity solutions, offering managed security services, threat intelligence, and advanced threat detection and response capabilities to help organizations safeguard their digital assets and mitigate cyber risks.

Tata Communications’ commitment to innovation and customer-centricity is evident in its continuous investment in emerging technologies and strategic partnerships. The company leverages cutting-edge technologies such as artificial intelligence, machine learning, and software-defined networking to enhance its services and deliver superior value to customers. Moreover, Tata Communications collaborates closely with leading technology providers, startups, and industry consortia to drive innovation and co-create solutions that address the evolving needs of businesses in today’s digital age. With its global reach, technological expertise, and customer-focused approach, Tata Communications is well-positioned to support organizations in their digital transformation journey and drive sustainable growth in an increasingly interconnected world.

Tata Communications Off Campus Hiring 2024 Details :

Company Name:- Genpact

Website:- https://www.tatacommunications.com/

Job Position:- Assistant Manager – Customer Service Operations (B3101_2)

Qualification:- Any degree

Batch:- 2017/2018/2019

Job Location:- Mumbai, India

Salary Package:- As per Company Standards

Job Type:- Full-time

Last Date:-  ASAP

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Tata Communications Off Campus Hiring 2024 Eligibility Criteria :

  • Graduate with 4-7 years of experience

Other knowledge/skills

  • Good knowledge on implementation, installation, integration troubleshooting and overall functionalities
  • Experience in troubleshooting platform related issues, data backup, restoration, retention
  • Maintains awareness of latest technologies in the domain

Key Responsibilities

  • Technical administration or troubleshooting to ensure the efficient functionality of the solution.
  • Incident Validation, Incident Analysis, Solution recommendation
  • Assists with the development, revision, and maintenance of Standard Operating Procedures and Working Instructions
  • Act as a point of escalation for Level-1 customer service analysts
  • Coordinate with IT teams on escalations, tracking, performance issues, and outages.
  • Prepare Monthly Executive Summary Reports for managed clients and continuously improve their content and presentation.
  • Provide recommendations in tuning and optimization of systems, processes, procedures, and policies.
  • Maintain an inventory of the procedures used by the operations team and regularly evaluate the procedures and add, remove, and update the procedures as appropriate.
  • Publish weekly reports and monthly reports on customer service operations activity.

Broad outline of the Role

  • Responsible for Managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in respective areas of Network/SDWAN/Cloud and security/Unified Collaboration/Mobility and IoT/other domains. The role acts as a conduit between customers and other teams such as engineering, architecture etc. for any issue resolution. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles.

How to Apply for Tata Communications Off Campus Hiring 2024?

Interested and Eligible candidates can apply for Tata Communications Off Campus Hiring 2024 Registration online by the following link as soon as possible before Last Date.

Apply link : Click here to apply

Tata Communications Off Campus Hiring 2024 – Frequently Asked Questions

How to apply for Tata Communications Off Campus Hiring 2024 Registration?

To apply for the Tata Communications Off Campus Hiring 2024, you have to check the official site of Infosys or https://fresherscamp.com/

Does Fresherscamp.com provide Tata Communications Off Campus Hiring 2024 Registration?

Yes, FreshersCamp.com provides Tata Communications Off Campus Hiring 2024 Registration Alerts continuously.

What is the Tata Communications Selection Process?

Aptitude Test, Technical & Interview Rounds.