SuperProcure Work From Home 2025 : SuperProcure Off Campus 2025 Drive is One of the best opportunity for Jobseekers who want to get their Career in IT Sector. And SuperProcure is hiring 2025, 2024 Batch Freshers/Experienced of Bachelor’s Degree for Multiple Roles. For better Understanding to the Jobseekers about SuperProcure Recruitment 2025. We have provided the Eligibility Criteria, Selection Process, Required skills, Documents Required for SuperProcure Off Campus Drive 2025, and the Registration Process for SuperProcure Hiring 2025 in this post below.
Therefore, All the Job Applicants who are not Aware about SuperProcure Off campus Hiring 2025 information can easily check the Complete details in this Job Post. Candidates can also check the complete Job role and Job description from the official website of SuperProcure @www.SuperProcure.com or our website fresherscamp.com.
About Company : SuperProcure is a next-generation end-to-end TMS platform with multi-enterprise collaboration for shippers. It digitizes and automates all processes across the logistics value chain from vehicle sourcing to freight accounting, ensuring stakeholder collaboration, real-time visibility & transparency. We are determined to make the lives of the logistic teams easier, add value, and help in establishing a fair and beneficial process for businesses. SuperProcure is trusted by a diverse customer base spread across manufacturing & construction industries to boost their customer serviceability with cutting-edge technology solutions.
SuperProcure Work From Home 2025 Details :
Company: SuperProcure
Company Website: https://www.superprocure.com/
Positions: Customer Support – Trainee
Qualification: Bachelor’s Degree
Experience: Freshers/Experienced
Salary: Best in Industry
Job Location: Kolkata (Work From Home)
Last Date: ASAP
SuperProcure Work From Home 2025 Eligibility Criteria :
- Bachelor’s degree in engineering, business administration, logistics, supply chain management, or a related field preferred.
- Good in Excel and / or Presentation.
- Excellent communication skills, both verbal and written, with the ability to convey technical information clearly and concisely to non-technical clients.
- Strong problem-solving abilities and a proactive approach to resolving client issues and inquiries.
- Any past experience with basic technical troubleshooting, logistics software, CRM tools, help desk, similar client facing role, is a plus.
- Willingness to work flexible hours as needed to support client business needs.
Preferred Skills & Attitude:
- Take ownership of work assigned and persistence to closure.
- Quick learner and internal drive for continuous improvement.
- Experience or interest in software or technology-related customer support.
- Exceptional interpersonal skills and the ability to empathize with clients’ needs and concerns.
- Detail-oriented with excellent organizational skills and the ability to manage multiple priorities effectively.
- Knowledge of best practices in user training and adoption strategies.
Other Details:
- Number of Openings – 3
- Job Type – Full time
- Salary – 3 to 6 LPA
Key Responsibility Areas
1. Client Support:
- Monitor and provide prompt assistance to clients via various communication channels, including phone, email, and live chat.
- Troubleshoot & provide step-by-step instructions or solutions to resolve client tickets.
- Act as a liaison between clients and internal teams, escalating complex issues or feedback as necessary to ensure timely resolution.
- Guide clients in the effective use of SP digital logistics platform, addressing inquiries related to account setup, navigation, features, and functionalities.
2. Customer Success – Adoption Enhancement:
- Monitor user adoption and clients KPI adherence across the platform.
- Proactively engage users through review meetings to drive product adoption & driver value.
- Continuously strive to enhance the client experience by identifying opportunities for process improvements.
- Implement strategies for enhancing user engagement and satisfaction.
- Foster a positive user experience by providing timely and effective support.
3. User Account Configuration:
- Configure user accounts in the system based on individual requirements.
- Ensure accurate and seamless onboarding processes for new users.
- Collaborate with cross-functional teams to address user configuration needs.
4. Training and Onboarding:
- Assist in the creation of support documentation and tutorials to empower clients in self-service troubleshooting and onboarding.
- Conduct comprehensive user training sessions via phone calls and emails.
- Facilitate a smooth onboarding process, ensuring users have necessary knowledge and resources.
- Respond promptly to user inquiries, providing clear and concise guidance.
5. Monitoring and Reporting:
- Monitor user adoption levels and identify areas for improvement.
- Generate reports on user engagement, identifying gaps and proposing solutions.
- Collaborate with internal teams to implement strategies for improving user adoption.
- Maintain accurate and detailed records of client interactions and inquiries
6. Product and Customer Growth:
- Collaborate with cross-functional teams, including product development and sales, to communicate client feedback and contribute to product enhancements.
- Stay updated on product updates, industry trends, and best practices to provide informed assistance and support to clients.
- Foster good relations with customers to maintain product ratings and referral for new clients.
- Identify growth opportunities for further digitalisation at existing clients.
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How to Apply for SuperProcure Recruitment 2025?
All Interested and Eligible candidates can apply for SuperProcure off campus drive 2025 by using below registration link as soon as possible before the last date. Candidates assure to check complete Eligibility Criteria before Applying for the post.
Apply Link :- Click Here To Apply
SuperProcure Recruitment 2025 – Frequently Asked Questions
How to apply for SuperProcure Recruitment 2025?
To apply for the SuperProcure Off Campus Drive 2025, you have to check the official site of SuperProcure or https://fresherscamp.com/
Does Fresherscamp.com provide SuperProcure Off Campus Drive 2025?
Yes, FreshersCamp.com provides SuperProcure Off Campus Drive 2025 Alerts continuously.
What is the SuperProcure Selection Process?
Aptitude Test, Technical & Interview Rounds.
