Standard Chartered Recruitment 2023 : Hiring for Freshers as Client Care Service

Standard Chartered Recruitment 2023

Standard Chartered Recruitment 2023 : Standard Chartered Off Campus 2023 Drive is One of the best opportunity for Jobseekers who want to get their Career in IT Sector. And Standard Chartered is hiring 2023, 2022, and 2021 Batch Freshers of Any Graduates/ Post Graduates for Multiple Roles. For better Understanding to the Jobseekers about Standard Chartered Recruitment 2023. We have provided the Eligibility Criteria, Selection Process, Required skills, Documents Required for Standard Chartered Off Campus Drive 2023, and the Registration Process for Standard Chartered Hiring 2024 in this post below.

Therefore, All the Job Applicants who are not Aware about Standard Chartered Off campus Hiring 2023 information can easily check the Complete details in this Job Post. Candidates can also check the complete Job role and Job description from the official website of Standard Chartered @ www.StandardChartered.com or our website fresherscamp.com.

About Company : Standard Chartered plc is a British multinational banking and financial services company headquartered in London, England. Standard Chartered PLC is listed on the London and Hong Kong Stock Exchanges. We use our global capabilities and deep local knowledge in India to provide a wide range of products and services to meet the needs of our individual and business clients.

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Our purpose is to drive commerce and prosperity through our unique diversity, and our heritage and values are expressed in our brand promise, Here for good.

Standard Chartered Recruitment 2023 Details :

Company Name:- Standard Chartered

Website:- https://www.sc.com/

Job Position:- Client Care Service

Qualification:-B.E / B.Tech

Batch:- 2021/2022/2023

Job Location:- Bangalore, India

Experience:- 0 to 2 years 

Job Id:- 2300015545

Salary Package:- As per Company Standards

Job Schedule:- Full time

Last Date:- ASAP

Standard Chartered Recruitment 2023 Eligibility Criteria:

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  • Graduate.
  • Fresher or with 2 years of experience in service / Sales / Collection (as per the job role).
  • Excellent communication skills in written and verbal.
  • Strong service / Sales / Collection orientation (as per the job role).
  • Strong knowledge of bank’s products and services and willingness to learn new products.
  • Flexible to stretch and work across different calendar days and time zones in a week / month.
  • Manage conflicts and solve problems.
  • Patient, Non-Confrontational, Resilient.
  • Positive, polite, cheerful and courteous.
  • Basic computer skills.

Role Specific Technical Competencies

  • Client service  experience
  • Communication skill

Key Responsibilities

  • Handle customer calls/ issues quickly and effectively and end to end resolution (if applicable).
  • Sign up customers for value added services and digital education (if applicable).
  • Tag the call type accurately as appropriate.
  • Give accurate information to customers on his queries / concerns.
  • Have high awareness levels on KYC and Anti-money laundering Policy.
  • Multi-skilled to handle both inbound and outbound calls (if applicable).
  • Initiate and strive towards achieving set targets and service standards.
  • Probe and identify financial needs on service calls and pitch relevant solutions in line with customer requirements (if applicable).
  • Should be able to identify potential disputes / escalation / specific trends noticed while handling of cases / Process gaps and highlight to the management.
  • Ensure all sales pitches are made without  mis-selling and achieve targets in term of leads / self closure (if applicable).
  • Ensure proper follow up / tracking of cases and closure within turnaround time (if applicable).
  • Customer Data Confidentiality to be strictly adhered to.
  • Adherence to compliance with all applicable rules / regulations and group policies.
  • Ensure KPI’s (Key Performance Indicator) and KRI’s (Key Risk Indicator, eg – proper authentication, no rejects, maintained turnaround time, etc as define by the group) are achieved and work towards the improvement.

Regulatory and Business Conduct

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Lead the team to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment].
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  • Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association.

How to apply for Standard Chartered Off Camus Drive 2024 ?

All the Interested and eligible candidates can apply for Standard Chartered Recruitment 2023 online by the following as soon as before Last Date.

Apply Link :- Click Here To Apply

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Standard Chartered Recruitment 2024 – Frequently Asked Questions

How to apply for Standard Chartered Off Campus Drive 2024?

To apply for the Standard Chartered Recruitment 2023, you have to check the official site of Standard Chartered or https://fresherscamp.com/

Does FreshersCamp.com provide Standard Chartered Recruitment 2023?

Yes, FreshersCamp.com provides Standard Chartered Recruitment 2023 Alerts continuously.

What is the Standard Chartered Selection Process?

Aptitude Test, Technical & Interview Rounds.