PhonePe Recruitment 2023 for Social Media Advisor | Bangalore 

PhonePe Recruitment 2023

PhonePe Recruitment 2023: PhonePe has announced its off-campus recruitment drive for 2023.PhonePe is India’s leading digital payments platform. PhonePe presents an excellent opportunity for those who aspiring Freshers Intern to join one of the leading organizations in the industry.

To apply in PhonePe Recruitment 2023 for the position of Social media Advisor ,any Graduate from any stream. any jobseekers who want to get their Career in IT Sector can visit the PhonePe careers website and submit your application before the deadline. During the PhonePe Recruitment 2023 process, PhonePe will be looking for candidates with a strong academic background and technical proficiency.

Excellent communication and analytical skills are also highly valued.

Therefore all the applicants who not aware about this job, We have provided the detailed information on PhonePe Recruitment 2023, Eligibility for PhonePe, Job Role, Criteria, and Recruitment Pattern 2023.which are given below , you can check and apply accordingly.

About Company:-

PhonePe is India’s leading digital payments platform with over 400 million+ registered users. Using PhonePe, users can send and receive money, recharge mobile, DTH, data cards, pay at stores, make utility payments, buy gold, and make investments. PhonePe went live for customers in August 2016 and was the first non-banking UPI app and offered money transfer to individuals and merchants, recharges and bill payments to begin with. In 2017, PhonePe forayed into financial services with the launch of digital gold, providing users with a safe and convenient option to buy 24-karat gold securely on its platform. PhonePe has since launched Mutual Funds and Insurance products like tax-saving funds, liquid funds, international travel insurance, Corona Care, a dedicated insurance product for the COVID-19 pandemic among others.

PhonePe launched its Switch platform in 2018, and today its customers can place orders on over 300 apps including Ola, Myntra, IRCTC, Goibibo, RedBus, Oyo etc. directly from within the PhonePe mobile app. PhonePe is accepted at over 18 million merchant outlets across 500 cities nationally.

Culture

At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right  environment for you is just one of the things we do. We empower people and trust them to do the right  thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a  big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of  the best minds in the country and executing on your dreams with purpose and speed, join us!

PhonePe Recruitment 2023 | More Details

Company Name:- PhonePe

Website:- www.phonepe.com

Job Position:- Social Media Advisor

Qualification:- Any Graduate from any stream

Batch:- 2022, 2023 Passouts

Job Location:- Bangalore

Salary Package:- As per Company Standards

Last Date:- ASAP

Job Description:

About the role:  

We are looking for specialists for the  Inhouse Customer Experience team. As a specialist, your primary responsibility will entail solving problems that our customers encounter and you will continuously look for outstanding and exciting ways to improve their experience. 

In this role, you will provide support to ensure that issues are either resolved faster or flagged accordingly.

One will contribute to consistently better and streamline the support systems by flagging patterns to always optimize for better customer experience

Responsibilities:

  • Act with integrity & think customer-first in every interaction
  • Handle basic PhonePe account and transaction related queries
  • Ability to flex between phone & data channels
  • Follow specified process guidelines to bring about resolution
  • Build customer trust through their interaction
  • Ability to meet hourly & daily productivity goals
  • Leverage internal processes and resources to drive resolution
  • Escalate appropriately taking support from relevant teams to resolve customer issues
  • Recommend process improvements
  • Engage & Educate customers so they’re able to leverage PhonePe to the fullest

Ideal candidate should :

  • Have excellent written and verbal communications
  • Have good learnability
  • Be an active listener and deal well with objection
  • Have strong customer orientation and ability to adapt/respond to different scenarios
  • Be a team player, flexible and open to feedback
  • Ability to multitask, prioritise, and manage time effectively
  • Should be able to speak in English and Hindi
  • Graduation (10+2+3) is Mandatory 
  • 0 – 2 years of work experience in a customer facing role
  • Multilingual skills (spoken + written) in South Indian languages are preferred

Other Benefits:

  • Your lunch is on us!
  • 5 day working week (2 rotational week off)

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

  • Insurance Benefits – Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
  • Wellness Program – Employee Assistance Program, Onsite Medical Center, Emergency Support System
  • Parental Support – Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
  • Mobility Benefits – Relocation benefits, Transfer Support Policy, Travel Policy
  • Retirement Benefits – Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment 
  • Other Benefits – Higher Education Assistance, Car Lease, Mobile & Broadband Reimbursements, Salary Advance Policy

How to Apply for PhonePe Recruitment 2023?

All interested and Eligible candidates can apply for the PhonePe 2023 by the following apply link as soon as possible before the Last Date.

Apply now:- Click here to apply    

For more job details :- Click here

PhonePe Recruitment 2023  – Frequently Asked Questions

How to apply for PhonePe Recruitment 2023?

To apply for the PhonePe Recruitment 2023, you have to check the official site of PhonePe or Fresherscamp.com.

Does Fresherscamp.com provide PhonePe Recruitment 2023 Alerts?

Yes, Fresherscamp.com provides PhonePe Recruitment 2023 Alerts continuously.

What is the PhonePe Selection Process?

Aptitudes Test, Technical & Interview Rounds.