Oracle Freshers Placement Drive 2024: The Oracle Off Campus Registration 2024 represents an excellent opportunity for anyone seeking to start their careers in the IT sector. Oracle is now employing recent graduates from the classes of 2023, 2022, and 2021 for a variety of roles. The requirements for Oracle Off Campus 2024, Oracle Recruitment 2024, and Oracle Hiring 2024 are listed on this page, along with details on how to apply and what paperwork and credentials are needed. If the Oracle Off Campus Drive 2024 has caught your attention, you can check out the company’s website, or our platform, FreshersCamp to find out more.
Before submitting, this website provides essential information regarding the job function and description for individuals who are unfamiliar with Oracle Off Campus Freshers.
Company Background: Oracle Corporation, based in Austin, Texas, is a leading global provider of database software, cloud solutions, and enterprise software products. Founded in 1977 by Larry Ellison, Bob Miner, and Ed Oates, Oracle has grown to become one of the world’s largest and most influential technology companies. The company’s flagship product, the Oracle Database, is renowned for its performance, scalability, and reliability, serving as the backbone for many enterprise applications and systems worldwide. Oracle’s comprehensive suite of software solutions also includes enterprise resource planning (ERP), customer relationship management (CRM), and human capital management (HCM) systems.
One of Oracle’s significant strengths lies in its robust cloud computing offerings. Oracle Cloud Infrastructure (OCI) provides a wide range of cloud services, including computing, storage, networking, and database services, designed to support modern business needs and digital transformation initiatives. Oracle’s cloud strategy emphasizes high performance, security, and cost-effectiveness, making it a competitive player in the cloud market alongside giants like Amazon Web Services (AWS) and Microsoft Azure. The company’s acquisition of NetSuite, a leading provider of cloud-based ERP solutions, has further bolstered its position in the cloud services domain.
In addition to its technological prowess, Oracle is known for its strategic acquisitions and mergers, which have played a crucial role in expanding its product portfolio and market reach. Notable acquisitions include PeopleSoft, Siebel Systems, BEA Systems, and Sun Microsystems. These acquisitions have enabled Oracle to integrate a wide array of technologies and services, enhancing its ability to offer comprehensive, end-to-end solutions to its customers. Today, Oracle continues to innovate and evolve, focusing on cloud computing, autonomous databases, and advanced analytics to drive future growth and meet the evolving demands of the global market.
Oracle Freshers Placement Drive 2024 Details :
Company Name: Oracle
Website: https://www.oracle.com/in/
Job Position: Cloud Support Engineer (Chat)
Job Code : 242245
Qualification: B.Tech/M.Tech/MCA
Batch : 2021/2022/2023
Area of Interest : Support
Job Location: Bangalore, India.
Salary Package: As per Company Standards
Job Type: Full Time
Last Date: ASAP
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Oracle Freshers Placement Drive 2024 Eligibility Criteria :
Qualifications:
- Technical Background: A bachelor’s degree in computer science, information technology, or a related field is preferred (or) relevant experience with any bachelor’s degree.
- Communication Skills: Exceptional written and verbal communication skills. Ability to convey technical information clearly and concisely to both technical and non-technical customers.
- Customer-Centric: A passion for delivering outstanding customer experiences. Patience, empathy, and a customer-first demeanor are essential.
- Time Management: Excellent time management skills with the ability to balance multiple customer interactions simultaneously while maintaining a high level of responsiveness.
Responsibilities:
- Technical and Account related Assistance: Provide timely and accurate technical and account related assistance to customers using our cloud services through a chat-based communication channels. Address a wide range of inquiries, from basic usage questions to complex technical issues.
- Fix: Investigate and diagnose technical issues reported by customers, following established protocols and guidelines in KM. Collaborate with customers, support and service teams to identify root causes and recommend effective solutions.
- Customer Engagement: Foster positive relationships with customers by delivering exceptional customer service and support. Understand their needs, empathize with their challenges, and maintain a professional and courteous demeanour throughout interactions.
- Knowledge Base: Contribute to the creation and maintenance of an up-to-date knowledge base. Document common issues, solutions, standard methodologies, and fix steps to assist customers and fellow team members !
- Continuous Learning: Stay up-to-date with the latest developments in cloud technologies, product updates, and industry trends. Participate in training sessions to expand your technical knowledge and customer service skills.
- Feedback Loop: Provide feedback to the service teams regarding customer problems, feature requests, and areas for improvement in our cloud services. Collaborate with multi-functional teams to enhance the user experience.
- Metrics and Reporting: Maintain accurate records of customer interactions, including issues resolved, response times, and customer satisfaction ratings. Provide regular reports and insights to support team leads and management.
Job Description:
- Technical and Account related Assistance: Provide timely and accurate technical and account related assistance to customers using our cloud services through a chat-based communication channels. Address a wide range of inquiries, from basic usage questions to complex technical issues.
- Solve: Investigate and diagnose technical issues reported by customers, following established protocols and guidelines in KM. Collaborate with customers, support and service teams to identify root causes and recommend effective solutions !
- Customer Engagement: Develop positive relationships with customers by delivering outstanding customer service and support. Understand their needs, empathize with their challenges, and maintain a professional and courteous demeanour throughout interactions.
- Knowledge Base: Contribute to the creation and maintenance of an up-to-date knowledge base. Document common issues, solutions, standard methodologies, and fix steps to assist customers and fellow team members.
- Continuous Learning: Stay up-to-date with the latest developments in cloud technologies, product updates, and industry trends. Participate in training sessions to expand your technical knowledge and customer service skills.
- Feedback Loop: Provide feedback to the service teams regarding customer problems, feature requests, and areas for improvement in our cloud services. Collaborate with multi-functional teams to enhance the user experience.
- Metrics and Reporting: Maintain accurate records of customer interactions, including issues resolved, response times, and customer satisfaction ratings. Provide regular reports and insights to support team leads and management.
How to apply for Oracle Freshers Placement Drive 2024?
All interested candidates can apply for Oracle Freshers Placement Drive 2024 by clicking on the following link:
Apply link : Click here to apply
Oracle Freshers Placement Drive 2024– Frequently Asked Questions
How to apply for Oracle Freshers Placement Drive 2024?
To apply for the Oracle Freshers Placement Drive 2024, you have to check the official site of Oracle or https://FreshersCamp.com/
Does FreshersCamp.com provide Oracle Freshers Placement Drive 2024?
Yes, FreshersCamp.com provides Oracle Off Campus Placement 2024 Alerts continuously.
What is the Oracle Selection Process?
Aptitude Test, Technical & Interview Rounds.
