Olx Off Campus Hiring 2023 | Email Executive | Gurugram

Olx Off Campus Hiring 2023

Olx Off Campus Hiring 2023: Olx has posted job requirements for Email Executive. Its job location is in Gurugram(Work From Home). This recruitment drive is a golden opportunity for aspiring freshers like you to showcase your skills and stand out among your peers. Any Graduation/bachelor’s degree is required from any stream degree holder candidate may be eligible to apply for this job. By joining Olx Off Campus Hiring you will get a very good salary package as well as a very good environment to work in. 

Therefore, We have mentioned all the details from what are the responsibilities to what are the requirements. You can apply for this job role from Olx’s official website, the link is given at the end of this article.Interested candidates encouraged to apply for this position. The detailed eligibility criteria, application process, and registration information are provided below.

About Company :-

At OLX, we are committed to creating a diverse, inclusive, and authentic workplace. We strongly encourage people of all races, ethnicities, disabilities, ages, gender identities or expressions, sexual orientations, religions, backgrounds, and experiences to apply.

If you are excited about this role, and your past experiences do not align perfectly with every criteria asked for in the job description, we would still like you to apply. You may be just the right candidate for this or other opportunities across the business, and we’d like to hear from you.

OLX (OLX consists of OLX Global B.V. and its affiliated companies) will handle your personal data with care and will process your personal data to assess your fit for the position you are applying for. You can give your consent (optional) to allow us to store your data for up to 12 months after the application process. So that in case you are not fit for the role at stake we can consider you for other suitable roles.   

Please refer to our privacy statement to find out more about how your application data will be processed.

Olx Off Campus Hiring 2023 | More Details

Company Name:- Olx

Website:- www.olx.com

Job Position:- Email Executive

Qualification:- Graduation/bachelor’s degree is required

Job Location:- Gurugram(Work From Home)

Salary Package:- As per Company Standards

Last Date:- ASAP 

Job description:

At OLX, we work together to build a more sustainable world through trade.

We make it safe, smart, and convenient to buy and sell cars, find housing, get jobs, buy and sell household goods, and more. Our colleagues around the world help to serve millions of people around the world every month, through its well-loved consumer brands including OLX, Otomoto, and Property24.

Join OLX and see how far you can go.

We are looking for Email Executive for Gurgaon location #LI-Hybrid.

What you’ll do:

  • Replying to e-mail queries, requests, concerns, and Google Play Store reviews on behalf of OLX
  • Call customer as per the process as and when required
  • Ensuring quality responses to all queries and complaints; maintaining and adhering to quality standards as per laid down SOPs
  • Acknowledging and resolving customer complaints on priority
  • Following first time right approach in providing accurate resolution and reducing re-open cases
  • Maintaining the first response time within defined SLAs for Email and Social Media tickets
  • Ensuring customer satisfaction on responses and limiting dissatisfaction
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times
  • Communicating and coordinating with colleagues, as necessary
  • Knowing OLX products inside and out so that you can answer questions
  • To manage social media (Facebook, Twitter, Instagram) and App queries as per the SLAs
  • To manage all daily tasks and duties related to the process with strict compliance to guidelines
  • Be flexible as per the business requirement subject to overtime during offs, festivals and 24/7 shifts

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Who we are looking for:

  • Graduation/bachelor’s degree is required
  • Excellent written and verbal skills
  • Strong customer service skills and a demonstrated ability to take initiative and be professionally persistent
  • Working knowledge of CRM tools would be an added advantage
  • Must possess ability to navigate multiple systems at once and multi-task
  • A minimum one-year experience in Customer Support Profile required with proficiency in written as well as verbal communication
  • Must be Customer centric
  • Extreme dedication, sincerity, and willingness to go the extra mile
  • Good knowledge of basic computer skills
  • Desire to work in a fast-paced, challenging environment
  • Experience with e-commerce, retail, advertising, or media would be an advantage

What we will give you:

  • Contribute to the global OLX Group success
  • Excellent growth opportunities
  • Work with an international team of top engineers learning from one another

We are turning Diversity & Inclusion into our superpower and competitive advantage.

How to apply for Olx Hiring 2023 for Email Executive.

Interested and eligible candidates can apply in Olx hiring 2023 for the post of Email Executive. We have provided the link below. 

Apply Now:- Click here to apply  

For more job details:- Click here

Olx Hiring 2023  – Frequently Asked Questions 

How to apply for Olx Recruitment 2023?

To apply for the Olx Recruitment 2023, you have to check the official site of Olx or https://fresherscamp.com/

Does Fresherscamp.com provide Olx Hiring 2023?

Yes, FreshersCamp.com provides Olx Recruitment 2023 Alerts continuously.

What is the Olx Selection Process?

Aptitude Test, Technical & Interview Rounds