Genpact Careers Jobs 2024 : Genpact is One of the best opportunity for Jobseekers who want to get their Career in IT Sector. And Genpact is hiring 2024, 2023, 2022, and 2021 Batch Freshers or Experienced of Any Degree for Process Associate – Service Desk L1-ITO083941 Roles. For better Understanding to the Jobseekers about Genpact Recruitment 2024. We have provided the Eligibility Criteria, Selection Process, Required skills, Documents Required for Genpact Off Campus Drive 2024, and the Registration Process for Genpact Hiring 2024 in this post below.
Therefore, All the Job Applicants who are not Aware about Genpact Off campus Hiring 2024 information can easily check the Complete details in this Job Post.
About Company : Genpact is an American multinational information technology services, consulting, and outsourcing company headquartered in New York City, New York. Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and industry expertise to deliver disruptive business outcomes – an approach we call Lean Digital SM.
Genpact was founded in 1997 as a unit of General Electric. The company was founded as GE Capital International Services (GECIS) in New Delhi. Starting with 20 employees under the leadership of CEO Pramod Bhasin, its charter was to provide business process outsourcing solutions to GE’s businesses. In the beginning, GECIS created processes for outsourcing back-office activities for GE Capital such as processing car loans and credit card transactions. It was an experimental concept at the time and the beginning of the Business-Process-Outsourcing (BPO) industry.
Genpact Careers Jobs 2024 Details :
Company: Genpact
Company Website: https://www.genpact.com/
Positions: Process Associate – Service Desk L1-ITO083941
Qualification: Any Degree
Experience: Freshers/Experienced
Salary: Best in Industry
Job Location: Hyderabad
Last Date: ASAP
Genpact Careers Jobs 2024 Eligibility Criteria :
- Graduate in any stream
- Utilize soft skills such as active listening, demonstrating empathy, and showing courtesy to enhance customer interactions and support experiences.
- Ability to speak to a non-technical audience about technical problems
- Efficiently multitasks to handle multiple customer inquiries and technical issues simultaneously.
Preferred Qualifications/ Skills:
- Good communication skills
- Demonstrate proficiency in the following technical skills:
- PC/Laptop
- Basic Networking
- Chrome, Edge & Mozilla Firefox
- Operating systems
- MS Office 2016
Job Description and Responsibilities:
Inviting applications for the role of Process Associate – Service Desk L1
This role entails providing initial troubleshooting and technical assistance to end-users, ensuring prompt resolution of their technical concerns. They serve as the frontline support for addressing hardware, software, and network-related issues, delivering quality customer service and maintaining accurate documentation.
- Assist end users through chat sessions, addressing their queries and concerns promptly.
- Update and maintain the log notes in the ticketing tool to provide a comprehensive history of customer interactions.
- Actively resolve tickets by selecting appropriate resolution categories in the ticketing tool.
- Actively troubleshoot hardware, operating system (OS), standard office suite, and browser-related issues.
- Provide hardware support for desktops, laptops, and mobile phones, offering first-level assistance for printers.
- Actively troubleshoot applications and demonstrate foundational proficiency in diagnosing and resolving issues related to mobile devices.
Follow our WhatsApp Channel for Instant Jobs Notification
How to Apply for Genpact Off Campus Drive 2024?
All Interested and Eligible candidates can apply for Genpact off campus drive 2024 in online ASAP.
Apply Link :- Click Here To Apply.
Genpact Recruitment 2024 – Frequently Asked Questions
How to apply for Genpact Recruitment 2024 ?
To apply for the Genpact Off Campus Drive 2024 , you have to check the official site of Genpact or https://fresherscamp.com/
Does Fresherscamp.com provide Genpact Recruitment 2024?
Yes, FreshersCamp.com provides Genpact Off Campus Drive 2024 Alerts continuously.
What is the Genpact Selection Process?
Aptitude Test, Technical & Interview Rounds.
