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Dell Technician Hiring | Technical Support | Gurgaon

December 11, 2020

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Dell Technician Hiring: Dell schedule to hire Technician 2020. The location of the job is Gurgaon. Freshers can also apply. The detailed eligibility criteria and application process are given below.

About the Company: Dell is an American multinational computer technology company that develops, sells, repairs, and supports computers and related products and services.

Dell Technician Hiring:

Company Name:- Dell

Job Position:– Technician- Technical Support

Job Location:- Bangalore

Salary :- As per the company standards

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Experience:– 0 – 4 yrs

Job Posted Date :- 10th December 2020

Job Family:– Product-Services Services

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Job ID: R078712

Essential Requirements:-

Graduate Fresher to 4 years of relevant work experience required
Undergrad with 1 year of relevant work experience required
Should be willing to work in shifts in a 24 x7 work environment
Should be residing within Transport Boundaries
Excellent telephone soft skills, thorough telephone functional skills & email etiquettes

Excellent spoken and written English
Ability to handle stressful situations.
Goal/Career oriented and self-motivated

Desirable Requirements:–

Good Knowledge of PC Hardware/Software for desktop & portable systems
Very Good Solutions Positioning Skills
Any relevant Certification/Qualification.

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Job Description :-

Join as a Technician on our Technical Support team in Gurgaon to do the best work of your career and make a profound social impact.

What you’ll achieve

As a Technical Support Technician, you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to improve returns on IT investments, drive efficiencies and reduce costs.

You Will:–

Demonstrate good judgment in analyzing information to make routine decisions.
Be responsible to handle inbound calls, emails, and web interface to drive numbers with existing and new customers.
Have good knowledge of computers and high technical acumen for client / end user computing, preferably experience in offering technical support services

Understand the need of the customer & provide the suitable solution to customer’s issue in terms of repair services/warranties.
LearnDell technologies products & services and should be able to identify how these products and services align to customer needs.
Be responsible for providing solution for technical issues on calls which may end with booking an order for paid repair services, renewal services and/or with relevant Dell products

Be compliant to and adhere to process design as per the management decision.
Cooperate and collaborates with colleagues, cross- functionally, to support the technical solution process.

Understand the https://fresherscamp.com/wp-content/uploads/2021/12/Madhya-Pradesh-MP-PEB-Group-2-Sub-Group-4-Various-Post-Answer-Key-2021.jpgistrative and operational requirements of the job.
Demonstrate good judgment in analyzing information to make routine decisions.
Follows up with occasional ownership issues/outbound calls.