Concentrix Off Campus Drive 2023 : Concentrix Off Campus 2023 Drive is One of the best opportunity for Jobseekers who want to get their Career in IT Sector. And Concentrix is hiring 2023, 2022, and 2021 Batch Freshers of Any Graduates/ Post Graduates for Multiple Roles. For better Understanding to the Jobseekers about Concentrix Recruitment 2023. We have provided the Eligibility Criteria, Selection Process, Required skills, Documents Required for Concentrix Off Campus Drive 2023, and the Registration Process for Concentrix Hiring 2023 in this post below.
Therefore, All the Job Applicants who are not Aware about Concentrix Off campus Hiring 2023 information can easily check the Complete details in this Job Post. Candidates can also check the complete Job role and Job description from the official website of Concentrix @ www.Concentrix.com or our website fresherscamp.com.
About Company : Concentrix is an American business services company specializing in customer engagement and business performance. Concentrix was a subsidiary of SYNNEX Corporation since 2006 and went public as an independent company on December 1, 2020. Concentrix is headquartered in Fremont, California.
Concentrix, Corporation (Nasdaq: CNXC) is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world’s best brands including over 100 Fortune Global 500 clients and over 125 new economy clients. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers.
We create better business outcomes and differentiate our clients through Strategy +Talent + Technology. Concentrix provides services to clients in our key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; energy and public-sector.
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Concentrix Off Campus Drive 2023 Details :
Company Name:- Concentrix
Website:- https://www.concentrix.com/
Job Position:- Representative, Operations
Qualification:- Any Graduate
Batch:- 2021/2022/2023
Job Location:- Bhubaneswar, Odisha, India
Salary Package:- As per Company Standards
Job Id:- R1367195
Last Date:- ASAP
Concentrix Off Campus Drive 2023 Eligibility Criteria :
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Required Qualifications & Skills:-
- Graduate / Undergraduate in any discipline (may vary basis the job requirement)
- Experience – Fresher or any experience
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Based on location and/or program, additional experience/skills may be required
- Confirm customer understanding of the solution and provide additional customer education as needed
- Demonstrate strong probing and problem-solving skills
- Should be able to handle complex queries from customer and resolve the same independently
Job Description & Responsibilities:-
The Representative Customer Service / Technical Support position interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements. This position provides customer service support / Technical Support and resolution of routine problems regarding client’s product or services.
- Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
How to Apply for Concentrix Recruitment 2023?
Interested and Eligible candidates can apply for Concentrix Off Campus Recruitment 2023 online by the following link as soon as possible before Last Date.
Apply Link:- Click Here To Apply
Concentrix Recruitment 2023 – Frequently Asked Questions
How to apply for Concentrix Recruitment 2023?
To apply for the Concentrix Off Campus Recruitment 2023 , you have to check the official site of Concentrix or https://fresherscamp.com/
Does Fresheropenings.com provide Concentrix Recruitment 2023?
Yes, FreshersCamp.com provides Concentrix Off Campus Recruitment 2023 Alerts continuously.
What is the Concentrix Selection Process?
Aptitude Test, Technical & Interview Rounds.
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