Cognizant Off Campus Registration 2024: Those who want to begin a career in the IT sector have a fantastic opportunity with Cognizant’s Off Campus Registration 2024. The firm is actively seeking recent graduates from the batches of 2023, 2022, and 2021 for a variety of positions. This comprehensive overview contains all the information prospective applicants need to know about eligibility requirements, selection process, necessary skills, and required documents for Cognizant Off Campus Registration in 2024. To find out more and apply, interested parties can explore FreshersCamp, our platform, or the official Cognizant website.
For those who are unfamiliar with the Cognizant Off Campus Drive and Cognizant Recruitment 2024, this post serves as an informative resource. It highlights how important it is to properly understand the job description and role.
Company Background: Cognizant is a multinational technology company renowned for its expertise in providing a wide array of digital services, consulting, and business solutions. Established in 1994, Cognizant has emerged as a prominent player in the global IT services industry, with operations spanning across various sectors, including healthcare, financial services, manufacturing, and retail. The company’s robust portfolio encompasses services such as digital transformation, cloud computing, data analytics, artificial intelligence, and cybersecurity, enabling organizations to enhance efficiency, drive innovation, and stay competitive in today’s rapidly evolving digital landscape.
With a workforce comprising highly skilled professionals and a strong focus on client collaboration, Cognizant is committed to delivering value-driven solutions tailored to meet the unique needs and challenges of its diverse clientele. Through its customer-centric approach and relentless pursuit of excellence, Cognizant has earned a reputation for reliability, innovation, and operational excellence, garnering the trust and loyalty of leading global brands and enterprises.
Cognizant’s commitment to corporate social responsibility is also notable, with initiatives focused on education, environmental sustainability, and community development. By leveraging its technological expertise and resources, Cognizant strives to create positive social impact and contribute to the betterment of society. As the digital transformation continues to reshape industries and economies worldwide, Cognizant remains at the forefront, empowering organizations to navigate complexity, unlock new opportunities, and achieve their strategic objectives in the digital age.
Cognizant Off Campus Registration 2024Â Details :
Company Name: Cognizant
Website: https://www.cognizant.com/in/en
Job Position:Â Team Leader
Job Code :Â 00057994091
Qualification:Â MBA
Batch: 2021/2022/2023
Job Location:Â Hyderabad, India.
Salary Package: As per company standards
Job Type: Full Time
Last Date:Â ASAP
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Cognizant Off Campus Registration 2024Â Eligibility Criteria :
• Education- Graduate /Post Graduate – preferably MBA graduates Knowledge of CRM tools & MS office tools, especially (Excel, PowerPoint)
Responsibility:
Stakeholder/Business Management:
- • Update trackers, Create/Update tickets, update required applications & tools and keep PM informed of new issues.
- • Respond through email and chat.
- • Provide updates and submit reports related to own area of work.
- • Interface with the management both in terms of cascading messages from senior management and putting into practice strategy or modifications required for the process based on decisions taken.
- • Identify & suggest Business improvement opportunities.
- • Identify & drive opportunities to enhance service delivery & Customer experience.
- • Identify cost optimization opportunities.
- • Drive business excellence to add value to client.
Customer Relationship Management:
- • Provide information, educate customer, troubleshoot, probe and fix issues.
- • Interact with Customers (internal / external) to meet process deliverables.
- • Create status reports for Customers (internal/external).
- • Prepare and report process performance metrics to the Customer with the assistance of the Operations Manager.
- • Manage and resolve escalations and issues raised by Customers and Process Specialists.
- • Seek regular feedback from Customers and communicate to the team.
Process Improvements and Adherence:
- • Ensure adherence to Quality norms and processes.
- • Ensure individual & team SLAs are met on processing transactions (if applicable).
- • Ensure process guidelines are followed and met as documented.
- • Initiate and deliver on process improvement projects to improve process efficiencies.
- • Innovate opportunities to automate & reduce manual interventions.
- • Discuss/ suggest the way forward, improvement areas to the Customer/process.
- • Drive a culture of continuous improvement within the team.
Project Control, Management and Review / Program delivery:
- • Drive team to achieve process SLAs / metrics – productivity and quality targets within the established timelines.
- • Conduct analysis, track services delivered.
- • Review process audit findings and take corrective action to prevent negative results.
- • Conduct Quality checks & periodical reviews for process adherence.
- • Handle supervisory calls and report to manager on performance, status and any escalations.
- • Responsible for daytoday work, process flows and constantly endeavoring to be able to lead the team from the front.
- • Manage and ensure resolution of escalations and issues raised by customer.
- • Track process spends and highlights variances.
- • Interface with other departments for getting required assistance or support for the team.
- • Manage available resources between sub processes and ensures that the entire project deliverable is met.
- • Optimum resource utilization through cross training initiatives, buffer management.
- • Engage with other processes to understand and implement best practices.
People / Team:
- • Contribute to and participate proactively in knowledge sharing sessions.
- • Participate and contribute to organizational activities.
- • Provide work direction and guidance to team members.
- • Establish systems and procedures in the team.
- • Groom self and team to support vertical growth.
- • Allocate work and tasks to the team.
- • Report to the manager on performance, status and any escalations.
- • Facilitate and participate proactively in knowledge sharing sessions.
- • Conduct team building activities to enhance motivation.
- • Conduct performance appraisals for team members– provide input into the learning and career plans for team members.
- • Identify training needs of team members and provide coaching support to them.
- • Conduct process training or refresher training if required.
- • Review VOC scores, provides feedback and recommend refresher training whenever necessary.
- • Resignations / Absconder communication to Operations Manager.
- • Maintain EWS (Early warning system) for the team for tracking and proactively addressing people issues.
- • Manage attrition and absenteeism.
- • Support recruitment efforts for the team.
- • Conduct knowledge transfer sessions for new joiners in the team.
Must Have Skills
- Speaking English
Good To Have Skills
- Field Serv Mgmt-Tech
- After Sales & Service (Tech)
How to apply for Cognizant Off Campus Registration 2024?
All interested candidates can apply for Cognizant Off Campus Registration 2024 by clicking on the following link:
Apply link :Â Click here to apply
Cognizant Off Campus Registration 2024 – Frequently Asked Questions
How to apply for Cognizant Off Campus Registration 2024?
To apply for the Cognizant Off Campus Registration 2024, you have to check the official site of Cognizant or https://FreshersCamp.com/
Does FreshersCamp.com provide Cognizant Off Campus Registration 2024?
Yes, FreshersCamp.com provides Cognizant Off Campus Registration 2024 Alerts continuously.
What is the Cognizant Off Campus Drive Selection Process?
Aptitude Test, Technical & Interview Rounds.
