Cloudera Recruitment 2023: Cloudera has announced a job notification for Customer Operations Engineer in the Bengaluru/Chennai(Work From Home) location. It presents an excellent opportunity for those who are aspiring Freshers Intern to join one of the leading organisations in the industry. It’s great for those who want to make their career in the IT sector.
To apply in Cloudera Off Campus Recruitment 2023 for the post of Customer Operations Engineer. Any Bachelor’s or Master’s degree from any stream holder can apply for this job role. Any applicants who are interested in this job, can visit the official website of Cloudera. Applicants submit their application before the specified deadline. During the Cloudera Recruitment 2023 process, Cloudera sought candidates with a strong academic background and technical proficiency.
Excellent communication and analytical skills are also highly valued.
For more information you may visit the official website of Cloudera Hiring 2023. All the applicants who are interested to know about this job, We have provided the detailed information on Cloudera Recruitment 2023, Eligibility criteria for Cloudera, Job Role, and Recruitment Pattern 2023.which are given below, you can check and apply accordingly.
About Company:-
At Cloudera, we believe that data can make what is impossible today, possible tomorrow. We empower people to transform complex data into clear and actionable insights. Cloudera delivers an enterprise data cloud for any data, anywhere, from the Edge to AI. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises.
Cloudera Recruitment 2023 | More Details
Company Name:- Cloudera
Website:- www.cloudera.com
Job Position:- Customer Operations Engineer
Qualification:- Bachelor’s or Master’s degree
Job Location:- Bengaluru/Chennai(Work From Home)
Salary Package:- As per Company Standards
Last Date:- ASAP
Job Description:
Cloudera delivers a hybrid data cloud for any data, anywhere, from the Edge to AI. If the idea of making data and analytics easy and accessible for everyone excites you, we want you on our team! Cloudera seeks a proactive, collaborative, curious, and customer-oriented Technical Support Engineer to join our Frontline Support organization. The person will be responsible for understanding customer issues and providing support with empathy and a sense of urgency following our tried and tested Cloudera Diagnostic Methodology. Customer Operations Engineers develop solid business, interpersonal, and technical skills in our open and collaborative environment to deliver the highest quality services to our valued customers.
As a FL Customer Operations Engineer you will:
- Providing remote technical support on break-fix issues and operational guidance for our internal and external customers through cases via Zoom, phone, and case updates.
- Practicing active listening to identify and understand customer issues at hand and current business impact, driving resolution with a sense of urgency.
- Learning new technology and soft skill sets.
- Collaborate with cross-functional teams, including engineering, product management, and quality assurance, to escalate and resolve complex technical issues.
- Setting and influencing customer expectations clearly and concisely with a friendly and collaborative disposition to achieve the highest customer satisfaction.
- Providing proactive support through the authoring of Knowledge Base articles and Community posts.
- Document and track customer interactions, issues, and resolutions using our support ticketing system.
- Participate in occasional weekend and holiday on-call roster.
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We’re excited about you if you have:
- Strong technical aptitude and problem-solving skills, with the ability to diagnose and troubleshoot complex technical issues.
- Proven experience as a Technical Support Engineer or similar role, preferably in a software or technology company.
- Excellent communication skills, both written and verbal, with the ability to effectively communicate technical information to non-technical customers.
- Customer-focused mindset with a dedication to delivering exceptional service.
- Experience with support ticketing systems.
- Willingness to continuously learn and stay updated on new technologies and industry trends.
- Familiarity with operating systems (Windows, Linux, macOS) and networking concepts.
- Strong understanding of Linux, DataBase, or programming concepts.
- Hadoop stack knowledge – HDFS, Hive, Impala – is a plus.
What you can expect from us:
- Generous PTO Policy
- Support work life balance with unplugged days
- Flexible WFH Policy
- Mental & Physical Wellness programs
- Phone/Internet Reimbursement program
- Access to Continued Career Development
- Comprehensive Benefits
- Competitive Packages
- Paid Volunteer Time
- Employee Resource Groups
Cloudera is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Management Level: 9 Individual Contributor
How to Apply for Cloudera Recruitment 2023?
All interested and Eligible candidates can apply for Cloudera 2023 by the following apply link as soon as possible before the Last Date.
Apply now:- Click here to apply
For more job details :- Click here
Cloudera Recruitment 2023 – Frequently Asked Questions
How to apply for Cloudera Recruitment 2023?
To apply for the Cloudera Recruitment 2023, you have to check the official site of Cloudera or Fresherscamp.com.
Does Fresherscamp.com provide Cloudera Recruitment 2023 Alerts?
Yes, Fresherscamp.com provides Cloudera Recruitment 2023 Alerts continuously.
What is the Cloudera Selection Process?
Aptitudes Test, Technical & Interview Rounds.
