Citi Group Off Campus Registration 2024: Those looking to start a career in IT have a great chance with the Citi Group Off Campus Registration 2024 Drive. For a range of positions, Citi Group is actively hiring recent graduates from the classes of 2023, 2022, and 2021. We have outlined the prerequisites, the hiring procedure, the skills required, and the documentation for Citi Group Off Campus 2024, Citi Group Recruitment 2024, and Citi Group Recruitment 2024 to help you better understand the process. Both the official Citi Group website and our website, FreshersCamp, have more details regarding the Citi Group Off Campus Recruitment 2024.
For those who are unfamiliar with Citi Group or the Citi Group Off, this page is a helpful reference. It’s imperative to know the complete job role and job description before applying for this opportunity.
Company Background: Citigroup, often referred to as Citi, stands as one of the world’s largest financial institutions, with a rich history spanning over two centuries. Founded in 1812 as the City Bank of New York, Citi has evolved into a global banking conglomerate, offering a wide range of financial products and services to individuals, corporations, governments, and institutions. With a presence in over 160 countries, Citi operates a diverse portfolio of businesses, including consumer banking, institutional banking, wealth management, and investment banking, catering to the diverse needs of its clients across the globe.
Citi’s strategic focus on innovation and digital transformation has enabled it to stay ahead in an ever-evolving financial landscape. The company has made significant investments in technology, enhancing its digital capabilities to deliver seamless and personalized banking experiences to customers. Through initiatives such as Citi Ventures and the Citi Innovation Labs, the firm fosters collaboration with fintech startups and explores emerging technologies like blockchain, artificial intelligence, and data analytics to drive operational efficiency and create value for its clients.
Despite its global footprint and diversified business lines, Citi has faced its share of challenges, including regulatory scrutiny, economic downturns, and operational risks. However, the firm’s commitment to risk management, corporate governance, and responsible banking practices underscores its resilience and ability to navigate through turbulent times. With a legacy built on trust, integrity, and excellence, Citi continues to play a pivotal role in shaping the future of finance and driving sustainable growth for its stakeholders in the years to come.
Citi Group Off Campus Registration 2024 Details :
Company Name: Citi Group
Website: https://www.citigroup.com/citi/
Job Position: Officer – Chat Operations
Job ID : 22584138
Qualification: Any degree
Batch: 2021/2022/2023
Job Location: Pune, India.
Job Category : Operations – Core
Salary Package: As per Company Standards
Job Type: Full Time
Last Date: ASAP
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Citi Group Off Campus Registration 2024 Eligibility Criteria :
- Overall 0 – 3 years of relevant experience
- Sound presentation and analytical skills
- Strong problem solving skills and detail-oriented
- Graduate in any stream, masters degree is not a mandate
Preferences:
- Must possess excellent PC and keyboarding skills (30 WPM – typing speed; 90% accuracy)
- Must possess good verbal and written communication skills to include proficiency with grammar, spelling and punctuation
- Must possess good analytical skills
- Courteous with strong customer service orientation
- Dependable with proficient attention to detail
- Persuasiveness and a willingness to resolve customer queries
- Prior experience working in a customer service/customer support space for international market is highly preferred.
- Prior experience in email/chat process highly preferred
- Experience working in a retail banking space is highly preferred.
Shift of operations:
- US Day/India Night – Rotating shift with work on Saturday/Sundays. 5 day work week
Overview: This is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations – Core Team.
Responsibilities:
- Utilizes Chat platform to respond to service inquiries from customers and provide a comprehensive resolution to the complaints/queries
- Follow-up on all customer requests via chat and email
- Maintains detailed knowledge of product and service offerings to customers
- Analyzes risk areas and identify solutions to meet customer’s needs
- Ensuring Information security for sensitive data
- Helps to teach our customer how to self-service through our internet website
- Balancing NPS and ensuring a positive customer experience while managing/minimizing operating losses
- Accurate reporting of MIS/Timekeeping
- Undertake other assignments/projects as given by the Team Lead/Manager
- Apply professional attitude and image for all internal and external customers
- Liaising with various departments and also do account level system maintenances while resolving customer queries/complaints
How to apply for Citi Group Off Campus Registration 2024?
All interested candidates can apply for Citi Group Off Campus Registration 2024 by clicking on the following link:
Apply link : Click here to apply
Citi Group Off Campus Registration 2024 – Frequently Asked Questions
How to apply for Citi Group Off Campus Registration 2024?
To apply for the Citi Group Off Campus Registration 2024, you have to check the official site of Citi Group or https://FreshersCamp.com/
Does FreshersCamp.com provide Citi Group Off Campus Registration 2024?
Yes, FreshersCamp.com provides Citi Group Off Campus Registration 2024 Alerts continuously.
What is the Citi Group Off Campus Drive Selection Process?
Aptitude Test, Technical & Interview Rounds.
