CGI Off Campus Recruitment 2024
CGI Off Campus Recruitment 2024

CGI Off Campus Recruitment 2024 : CGI is One of the best opportunity for Jobseekers who want to get their Career in IT Sector. And CGI is hiring 2022, and 2021 Batch Experienced of B.E/B.Tech for Service Desk L1 Roles. For better Understanding to the Jobseekers about CGI Recruitment 2024. We have provided the Eligibility Criteria, Selection Process, Required skills, Documents Required for CGI Off Campus Drive 2024, and the Registration Process for CGI Hiring 2024 in this post below.

Therefore, All the Job Applicants who are not Aware about CGI Off campus Hiring 2024 information can easily check the Complete details in this Job Post.

About Company : At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company – one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve. At CGI, we’re a team of builders.

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We call our employees members because all who join CGI are building their own company – one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients – and for our members

CGI Off Campus Recruitment 2024 Details :

Company: CGI

Company Website: https://www.cgi.com/en

Positions: Service Desk L1

Qualification: B.E/B.Tech

Experience: 2 to 4 years

Salary: Best in Industry

Job Location: Bangalore

Last Date: ASAP

CGI Off Campus Recruitment 2024 Eligibility Criteria :

  • The candidate must posses B.E/B.Tech in relevant field
  • Experience: 2 -4 years of experience

Prerequisites:

  • At least two years’ experience as a frontline Service Desk specialist.
  • Hand-on experience in troubleshooting desktop operating systems, Microsoft 365, Active Directory services, computer networks, virtual interfaces and business applications.

Desired:

  • Experience working with multinational and multilingual teams across several time zones.
  • SDI or HDI certification.
  • Technical experience in omnichannel cloud contact center as a service.
  • Certification from Microsoft, Google, AWS or CompTIA.
  • Experience in Retail troubleshooting.

Skills:

  • English
  • Help Desk/IT Services
  • Incident Management

Must-Have Skills:

  • Actively work to develop a production environment and service delivery
  • Understand and implement customer production environment changes according to agreed change processes.
  • Use remote control tools and knowledge management tools to achieve first contact resolution.

Good-to-Have Skills:

  • Record and inform users of progress in the service management system.
  • Create and update knowledgebase articles.
  • Contribute proactively on shift-left opportunities.
  • Adhere to the agreed standards and service levels.
  • Actively participate in operational meetings, process and quality improvements, and internal and customer collaboration activities to innovate and deliver exceptional user experiences.

Responsibilities:

  • Efficiently and accurately triage, troubleshoot and escalate if required technical incidents of IT applications, platforms, systems and devices, to minimize business impact.
  • Handle service requests, install/uninstall approved software and configurations.
  • Initiate service orders to technicians on site.

Notes:

  • Work Environment: 24X7 operation, Late night shifts with rotational week offs
  • Location: Bangalore work from the office 5 days a week

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How to Apply for CGI Recruitment 2024?

All Interested and Eligible candidates can apply for CGI off campus drive 2024 in online ASAP.

To Apply :- Click Here To Apply

CGI Recruitment 2024 – Frequently Asked Questions

How to apply for CGI Recruitment 2024 ?

To apply for the CGI Off Campus Drive 2024 , you have to check the official site of CGI or https://fresherscamp.com/

Does Fresherscamp.com provide CGI Recruitment 2024?

Yes, FreshersCamp.com provides CGI Off Campus Drive 2024 Alerts continuously.

What is the CGI Selection Process?

Aptitude Test, Technical & Interview Rounds.

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