Capgemini Off Campus Drive : Capgemini schedule to hire for Service Desk – CIS for the year 2022. The job is for freshers and the job location is Kolkata / Bangalore. The details for the selection process, application procedure and salary details are mentioned below.
Capgemini SE is a French multinational information technology services and consulting company. It is headquartered in Paris, France.
Capgemini Off Campus Drive :
Company Name:- Capgemini
Job Position:- Service Desk – CIS
Job Locations:- Kolkata / Bangalore
Salary Package:- INR 250,000.00 per Annum
Job Type:- Full Time
Application Deadline:- 07th February 2022 11:59 PM
Required Qualification & Skills:-
- Candidates must have completed any 3 year graduation in 2019, 2020 & 2021
- Graduation – 50% & Above
- Up to 2year gap is allowed after educational milestone e.g. SSC and HSC
- Candidates must be open to relocate to any location and work in night shifts
- Candidates must be available to join immediately
- Candidate must have good English written / verbal communication skills. Coupled with good English language comprehension
- Should be open to sign Service Level Agreement
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Desired Skills:–
- Should have excellent communication and English speaking skills
- Should have good interpersonal skills and ability to perform under pressure
- Basic computing skills
- Willing to work in a 24/7 environment
- Should be open to sign Service Level Agreement
Job Description:–
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- Provide best-in-class customer service, problem resolution and technical troubleshooting to customer queries over the voice based phone service
- Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical
- Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.
- Meet customer requirements through first contact resolution
- Clarify customer requirements
- probe for and confirm understanding of requirements or problem
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Listen attentively to customer needs and concerns; demonstrate empathy
Please Note:-
- Only shortlisted candidates will be invited for the assessment / selection process
- Selection process will be done in virtual mode
- Candidates will be responsible for arranging required infrastructure for appearing for the selection process which will be conducted online
How to Apply for Capgemini Off Campus Drive 2022?
Interested and Eligible candidates can apply Capgemini recruitment drive 2022 for freshers online ASAP.
Apply Links: Click Here
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