Cactus Off Campus Drive 2023: The Cactus Off Campus Recruitment 2023 Drive presents a great opportunity for job seekers looking to establish a career in the IT sector. Cactus is actively recruiting fresh graduates from the 2023, 2022, and 2021 batches for various roles. To provide a better understanding of the Cactus Recruitment 2023 process, we have mentioned the eligibility criteria, selection process, required skills, and necessary documents for Cactus Off Campus 2023, Cactus Recruitment 2023 and Cactus Hiring 2023. If you’re interested in applying for Cactus Off Campus Drive 2023, you can find further details on their official website at Cactus Official Website or on our website, FreshersCamp.
For individuals who are unfamiliar with the Cactus Off Campus Drive and Cactus Recruitment 2023, this post serves as an informative resource. It’s important to know the complete job role and job description before applying for this opportunity.
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Cactus Off Campus Drive 2023 Details :
Company Name: Cactus
Website: https://cactusglobal.com/
Job Position: Associate Customer Service Manager (Chat & Calls)
Qualification: Any Degree
Batch: 2021/2022/2023
Job Location: Across India (remote)
Salary Package: As per Company Standards
Job Type: Full Time
Job Category : Customer Service
Last Date: ASAP
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Cactus Off Campus Drive 2023 Eligibility Criteria :
Qualifications and Prerequisites:
- Have high standard of service mind-set.
- Are tech savvy, comfortable with using various live chat software’s and ability to multitask.
- Have good sales skills.
- Have excellent written communication skills and ability to deliver message in a concise manner.
- Can think on your feet, meet customers at their level, and improvise during a conversation.
- Can work under pressure and meet deadlines, while maintaining a positive attitude
Job Responsibilities:
- Provide real time support to customers via our new age chat/calling platform (Genesys) with the goal of converting enquiries.
- Help build customers confidence in Editage brand over competitors and improve conversion rates.
- Add a human factor in customer shopping experience thereby influence repeat rate.
- Influence the revenue of the organization by pitching our services to clients over chat and calls.
- Identify website errors and provide solutions for the same.
- Identify the business trends by keeping a watch on the customer feedback and share it with the key stakeholders.
Overview:
How often do you see a live chat option on an e-commerce or restaurant aggregator site? Live chat pretty much beats every other support channel, in terms of average response time and convenience by a big margin. In today’s digital age Live Chat plays a huge role in boosting online sales for any company and Editage is no different.
Just like us, many customers do not want the hassle to dial a number to talk to customer support, they’d rather chat with the representative as it allows them to instantly connect with the company reducing wait time thereby allowing them to multi-task. The advantages of Chat Support are endless for both the client and the organization: the client gets a real time response and this platform provides the Client Servicing (CS) Team an opportunity to influence the customers decisions, pitching our services and eventually influencing the bottom line for the organization.
As a Customer Service Manager (Chat & Calls), here’s your opportunity to be a part of a new and exciting Chat & Calling function within the CS Team!
How to apply for Cactus Off Campus Drive 2023?
All interested candidates can apply for Cactus Off Campus Drive 2023 by clicking on the following link:
Apply link : Click here to apply
Cactus Off Campus Drive 2023 – Frequently Asked Questions
How to apply for Cactus Off Campus Drive 2023?
To apply for the Cactus Off Campus Drive 2023 , you have to check the official site of Cactus or https://FreshersCamp.com/
Does FreshersCamp.com provide Cactus Off Campus Drive 2023 ?
Yes, FreshersCamp.com provides Cactus Off Campus Drive 2023 Alerts continuously.
What is the Cactus Off Campus Drive Selection Process?
Aptitude Test, Technical & Interview Rounds.
