BT Group Off Campus Freshers Placement 2024: For those wishing to work in IT, the BT Group Off Campus Placement 2024 is a fantastic opportunity. For a variety of positions, BT Group is actively employing recent graduates from the classes of 2023, 2022, and 2021. We have outlined the eligibility requirements, selection procedure, necessary skills, and paperwork for BT Group Off Campus Jobs 2024, BT Recruitment 2024, and BT Group Hiring 2024 to assist you better grasp the BT Group Recruitment 2024 process. You can find more information about the application process for the BT Group Off Campus Drive 2023 on both the official BT Group website and our website, FreshersCamp.
For those who are not familiar with the Off Campus Drive and BT Group Recruitment 2024, this page offers information. It’s important to know the complete job role and job description before applying for this opportunity.
Company Overview: BT Group plc, commonly known as BT, is a British multinational telecommunications holding company headquartered in London, United Kingdom. It has operations in around 180 countries and provides services to a diverse range of customers, including consumers, small and medium-sized enterprises, and large corporations. BT’s services include broadband, landline, digital television, and mobile services, alongside global IT networks and services, which makes it one of the leading telecommunications companies in the world.
The company’s history dates back to the founding of the Electric Telegraph Company in 1846, which marked the beginning of telecommunications in the UK. BT has played a significant role in the evolution of telecommunications, being involved in the development and deployment of various technologies, including fiber-optic communication, DSL broadband, and mobile networks. Over the years, BT has undergone several transformations, including privatization in the 1980s and numerous acquisitions and mergers, which have helped it to expand its service offerings and global reach.
In recent years, BT has focused on expanding its fiber broadband and 5G mobile networks to meet the increasing demand for high-speed internet and mobile connectivity. The company is also investing in digital transformation initiatives, including artificial intelligence and cybersecurity, to enhance its service delivery and customer experience. BT’s commitment to innovation and its strategic investments in new technologies are pivotal to maintaining its competitive edge in the dynamic telecommunications industry.
BT Group Off Campus Freshers Placement 2024 Details :
Company Name: BT Group
Website: https://www.bt.com/about
Job Position: Trainee Business Service Support Advisor
Job Code : 36419
Qualifications: Any degree
Batch: 2024
Domain: Service
Job Location: Gurugram, India.
Salary Package: As per Company Standards
Job Type: Full Time
Last Date: ASAP
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BT Group Off Campus Freshers Placement 2024 Eligibility Criteria :
The skills you’ll need:
- Complaint Management
- Information Management
- Communication
- Requirements Analysis
- Continuous Improvement
- Issue Resolution
- Problem Solving
- Billing
- Time Management
- Customer Relationship Management
- Escalation Management
- Technical Support
- Decision Making
- Growth Mindset
- Stakeholder Management
- Inclusive Leadership
Why this job matters:
The Customer Service Advisor 1 assists customers across all channels, delivering customer value and success providing support excellence regarding the BT Group’s solution portfolio, all with full supervision.
What you’ll be doing:
1. Assists in creating value-based relationships with customers to optimise customer service whilst leveraging the BT Group’s resource pool, within guidelines and under full supervision.
2. Gathers customer information and performs basic analysis and understands customer needs to provide customer service insight for the efficient management of customer issues.
3. Executes and delivers routine work clearly covered by existing procedures in order to achieve objectives and the vision of the Customer Service team.
4. Handles professionally and effectively with customer contacts, showing resilience and sound decision-making whilst under pressure.
5. Participates in the continuous improvement activities to improve the customer service team processes.
How to apply for BT Group Off Campus Recruitment Drive 2024?
All interested candidates can apply for BT Group Off Campus Freshers Placement 2024 by clicking on the following link:
Apply link : Click here to apply
BT Group Off Campus Freshers Placement 2024 – Frequently Asked Questions
How to apply for BT Group Off Campus Freshers Placement 2024?
To apply for the BT Group Off Campus Freshers Placement 2024, you have to check the official site of BT Group or https://FreshersCamp.com/
Does FreshersCamp.com provide BT Group Off Campus Freshers Placement 2024?
Yes, FreshersCamp.com provides BT Group Off Campus Freshers Placement 2024 Alerts continuously.
What is the BT Group Selection Process?
Aptitude Test, Technical & Interview Rounds.
