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Barclays Off Campus Drive | Team Support Specialist | Noida

January 31, 2022

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Barclays Off Campus Drive: Barclays schedule to hire for Team Support Specialist for the year 2022. The job is for freshers and the job location is Noida. The details for the selection process, application procedure and salary details are mentioned below.

Barclays plc is a British multinational universal bank, headquartered in London, England. Barclays operates as two divisions, Barclays UK and Barclays International, supported by a service company, Barclays Execution Services.

Barclays Off Campus Drive:

Company Name:- Barclays

Job Position:- Team Support Specialist

Job Location:- Noida, India

Salary Package:- As per Company Standards

Job Contract:- Permanent

Area of Expertise:- Operations

Qualification & Skills Required:-

Minimum B2 12 English Language Fluency(CEF)
Graduate/Post-Graduate in any discipline (Fresher’s applicable however preferably Graduate Fresher)
Flexibility in hours of work and ability to work changing shifts patterns
Prior experience in Retail Loans, Skills that will help you in the role

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Job Description:-

Backfill role for a Team Support Specialist
To manage a large and diverse team of Process Associates working towards pre-defined targets. Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents
Assist the Team Manager in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership

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Roles & Responsibilities:-

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Ensure daily Schedule Adherence. Answer queries raised by the Client & Advisors related to the process
Take escalated calls and return calls when a message is taken. Perform regular Quality checks for the Team
Monitor performance for all Advisors on a monthly basis. Convey feedback received from Quality to all Advisors
Weekly Update on performance levels to the .Address https://fresherscamp.com/wp-content/uploads/2021/12/Madhya-Pradesh-MP-PEB-Group-2-Sub-Group-4-Various-Post-Answer-Key-2021.jpgistrative issues arising out of day-to-day working
Keep the TM regularly updated of any developments relating to the performance of the team, updates received and queries from Clients