American Express Jobs 2024: For anyone looking to start a career in the IT industry, the American Express Drive 2024 is a great opportunity. For a range of roles, American Express is now employing recent graduates from the classes of 2023, 2022, and 2021. For your convenience, the following is a list of the qualifying conditions, selection procedure, relevant papers, and required abilities for American Express Jobs 2023. Visit FreshersCamp or the official American Express website to apply for the American Express Off Campus Drive 2024.
This webpage is as an educational tool for people who are not familiar with the American Express Recruitment 2024. It is essential to remain knowledgeable about every aspect of the sector.
Company Background: American Express, often referred to as Amex, is a multinational financial services corporation known for its credit card, charge card, and traveler’s cheque businesses. Founded in 1850, Amex has grown to become one of the most trusted and recognized brands in the world. The company’s iconic “Centurion” logo and reputation for providing exceptional customer service have helped it maintain a strong presence in the competitive financial services market. Amex offers a variety of card products tailored to different consumer needs, including premium, rewards, and business cards, each designed to provide cardholders with unique benefits and perks.
One of the key strengths of American Express is its focus on customer loyalty and rewards programs. The Membership Rewards program, for instance, allows cardholders to earn points on purchases that can be redeemed for travel, merchandise, and other experiences. This emphasis on rewards and customer satisfaction has helped Amex build a loyal customer base that values the exclusive benefits and high-quality service the company provides. Additionally, Amex often partners with various businesses and merchants to offer cardholders special deals and discounts, enhancing the overall value of its card offerings.
Beyond its core financial products, American Express is also known for its commitment to corporate social responsibility and community involvement. The company actively supports initiatives that promote financial literacy, community development, and environmental sustainability. Through various philanthropic efforts and employee volunteer programs, Amex strives to make a positive impact on society while fostering a culture of inclusivity and diversity within its organization. This holistic approach to business not only strengthens its brand reputation but also contributes to the well-being of the communities it serves.
American Express Jobs 2024 Details :
Company Name: American Express
Website: https://www.americanexpress.com/
Job Position: TCPS Analyst
Job ID : 24012797
Qualification: Any degree
Batch: 2021/2022/2023/2024
Job Location: Gurgaon, India
Salary Package: As per Company Standards
Job Type: Full Time
Last Date : ASAP
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American Express Jobs 2024 Eligibility Criteria :
- Graduate with 0 – 3 years of Prior Experience
- Work in a 24*7 work environment in a customer facing calling profile
- Ability to work under pressure in a deadline-driven environment and maintain strong attention to detail.
- Good oral and written communication skills in English
- Good listening and decision-making skills.
- An ability to handle escalated issues politely and courteously to achieve a balance between promise fulfilment and risk
- Should not be on any form of counselling.
- Last year performance rating should be Minimum G3/L3.
Responsibilities:
- Managing inbound customer and seller calls and faxes for all prepaid products like Gift Card and Traveler cheques.
- Handle Claims for lost/Stolen and Unable to Cash Traveller Cheques.
- Handle Escheatment calls and faxes.
- Process Refund Requests, Overspend and Excessive balance cases
- Candidate should be able to multi-task and prioritize work to ensure balance is met between regulation, policy, and customer service experience.
- Respond to customer escalation and conduct a root cause analysis of the escalation
- Leverage expertise in analyzing risk related data, identifying fraud connections
- Manage change effectively to meet / exceed performance targets
How to apply for American Express Jobs 2024?
All interested candidates can apply for American Express Jobs 2024 by clicking on the following link:
Apply link : Click here To Apply
American Express Jobs 2024 – Frequently Asked Questions
How to apply for American Express Jobs 2024?
To apply for the American Express Jobs 2024, you have to check the official site of American Express or https://FreshersCamp.com/
Does FreshersCamp.com provide American Express Jobs 2024?
Yes, FreshersCamp.com provides American Express Jobs 2024 Alerts continuously.
What is the American Express Selection Process?
Aptitude Test, Technical & Interview Rounds.
