Accenture Off Campus Drive: Accenture schedule to hire for Associate-Query Management 2022 for the year 2022. The job is for freshers and the job location is Hyderabad . The details for the selection process, application procedure and salary details are mentioned below.
Accenture plc is an Ireland-based multinational professional services company that specialises in information technology services and consulting. A Fortune Global 500 company, it reported revenues of $50.53 billion in 2021.
Accenture Off Campus Drive:
Company Name:- Accenture
Job Position:- Associate-Query Management
Job Location:- Hyderabad
Salary Package:- As per Company Standards
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Job NO:- 152435
Qualifications Required:- Any Graduation
Skill required:- Query Management – Service Desk Non-Voice Support
Years of Experience:- 0-1 years
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Job Description:-
- You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA’s.
- The Query Management team is accountable for the Inbound/Outbound calls and e-mail/chat support to resolve customer issues.
- This role is aligned to our Service Desk Non-Voice Support team which is responsible for recording, diagnosing, troubleshooting, resolving, or assigning incidents and service requests based on a defined scope of support.
- The team manages unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web, and chat
Roles and Responsibilities:-
Accenture is looking for individuals who have the following skillset: Adaptable and flexible
- In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines
- Your primary interaction is within your team and your direct supervisor
- You will be given detailed instructions on all tasks that need to be carried out, and the decisions that you make will impact your work
- You will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders
- You will be working closely with project members to effectively deliver on the requirements
- You will be an individual contributor as a part of a team with a predetermined focused scope of work.
How to Apply for Accenture Recruitment 2022?
Interested and Eligible candidates can apply for Accenture off campus drive in online ASAP.
Apply Link: Click Here
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