Accelya Off Campus Drive 2025 : Accelya Off Campus 2025 Drive is One of the best opportunity for Jobseekers who want to get their Career in IT Sector. And Accelya is hiring 2024, 2025 Batch Freshers/Experienced of B.E/B.Tech/B.Sc/BBA for Multiple Roles. For better Understanding to the Jobseekers about Accelya Recruitment 2025. We have provided the Eligibility Criteria, Selection Process, Required skills, Documents Required for Accelya Off Campus Drive 2025, and the Registration Process for Accelya Hiring 2025 in this post below.
Therefore, All the Job Applicants who are not Aware about Accelya Off campus Hiring 2025 information can easily check the Complete details in this Job Post. Candidates can also check the complete Job role and Job description from the official website of Accelya @www.Accelya.com or our website fresherscamp.com.
About Company : For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster.
Accelya Off Campus Drive 2025 Details :
Company: Accelya
Company Website: https://w3.accelya.com/
Positions: Analyst
Qualification: B.E/B.Tech/B.Sc/BBA
Experience: Freshers/Experienced
Salary: Best in Industry
Job Location: Pune
Last Date: 30 April 2025
Accelya Off Campus Drive 2025 Eligibility Criteria :
- Bachelor’s degree in Information Technology, Computer Science, Business, or a related field (or equivalent experience).
- Basic understanding of IT systems, hardware, software, and network technologies.
- Familiarity with service management tools (e.g., ServiceNow, JIRA, Zendesk) and ticketing systems is a plus.
- Strong problem-solving skills with the ability to diagnose and resolve basic technical issues.
- Excellent verbal and written communication skills, with a customer-centric approach to service delivery.
- Ability to work effectively in a team environment and interact with users of varying technical proficiency.
- Strong organizational skills and attention to detail, with the ability to prioritize and manage multiple requests.
- Eagerness to learn new technologies and grow within the IT support field.
Preferred:
- Previous experience in an IT support or customer service role is a plus.
- Basic knowledge of operating systems (Windows, macOS, Linux), office productivity tools (e.g., Microsoft Office, Google Workspace), and remote support tools.
- Familiarity with networking basics, including TCP/IP, VPN, DNS, and DHCP.
- IT certifications (e.g., CompTIA A+, Microsoft Certified: Windows, or equivalent) are a plus but not required.
Follow our WhatsApp Channel for Instant Jobs Notification
Key Responsibilities:
- Incident Logging and Troubleshooting: Serve as the first point of contact for users experiencing technical issues. Log incidents, categorize issues, and provide basic troubleshooting to resolve hardware, software, network, and application problems.
- Problem Resolution: Troubleshoot and resolve common technical problems, including issues with operating systems, email, network connectivity, printers, and other IT services. Provide step-by-step assistance to end-users via phone, email, or chat.
- Escalation Management: Identify issues that cannot be resolved at the L1 level and escalate them to higher support levels (L2/L3) as needed, ensuring timely and efficient escalation with proper documentation.
- User Communication: Maintain effective communication with end-users throughout the resolution process, providing updates on the status of incidents and ensuring customer satisfaction.
- Documentation: Maintain accurate records of incidents, resolutions, and troubleshooting steps in the incident management system (e.g., ServiceNow, JIRA). Update knowledge base articles and troubleshooting guides as needed. Software and
- Hardware Support: Assist with the installation, configuration, and basic maintenance of software and hardware, including workstations, laptops, printers, and peripherals.
- Account Management: Help manage user accounts, including password resets, account unlocks, and permissions, in accordance with organizational policies and procedures.
- User Training: Provide basic user training and guidance on software, tools, and processes as needed, helping users understand how to utilize IT resources effectively.
- Monitoring and Alerts: Monitor system alerts and notifications to proactively address potential issues before they impact end-users, following established protocols.
- Service Improvement: Identify recurring issues or common requests and provide feedback to the team to improve processes, user experience, and efficiency.
How to Apply for Accelya Recruitment 2025?
All Interested and Eligible candidates can apply for Accelya off campus drive 2025 by using below registration link as soon as possible before the last date. Candidates assure to check complete Eligibility Criteria before Applying for the post.
Apply Link :- Click Here To Apply
Accelya Recruitment 2025 – Frequently Asked Questions
How to apply for Accelya Recruitment 2025?
To apply for the Accelya Off Campus Drive 2025, you have to check the official site of Accelya or https://fresherscamp.com/
Does Fresherscamp.com provide Accelya Off Campus Drive 2025?
Yes, FreshersCamp.com provides Accelya Off Campus Drive 2025 Alerts continuously.
What is the Accelya Selection Process?
Aptitude Test, Technical & Interview Rounds.
