Zones Off Campus Drive 2025 : Zones Off Campus 2025 Drive is One of the best opportunity for Jobseekers who want to get their Career in IT Sector. And Zones is hiring 2025, 2024 Batch Freshers of B.E/B.Tech/B.Sc/BCA/M.E/M.Tech/MCA/M.Sc for Multiple Roles. For better Understanding to the Jobseekers about Zones Recruitment 2025. We have provided the Eligibility Criteria, Selection Process, Required skills, Documents Required for Zones Off Campus Drive 2025, and the Registration Process for Zones Hiring 2025 in this post below.
Therefore, All the Job Applicants who are not Aware about Zones Off campus Hiring 2025 information can easily check the Complete details in this Job Post. Candidates can also check the complete Job role and Job description from the official website of Zones @www.Zones.com or our website fresherscamp.com.
About Company : Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done.
Zones Off Campus Drive 2025 Details :
Company: Zones
Company Website: https://www.zones.com/
Positions: Service Desk
Qualification: B.E/B.Tech/B.Sc/BCA/M.E/M.Tech/MCA/M.Sc
Experience: 0 – 6 months
Salary: Rs. 3 – 3.6 LPA
Job Location: Bangalore
Last Date: ASAP
Zones Off Campus Drive 2025 Eligibility Criteria :
- Experience – 0- 0.6 months in IT Support
- Education – Bsc (IT, Computer) or B.Tech/ BE, BCA, M.Tech,
- MCA, Msc (Computer)
- Reporting – Team Lead
What you’ll do as the (L1- Service Desk):
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Serve as the first point of contact for customers seeking technical assistance through various channels like phone, chat & email.
- Experience in Core IT Support, Addressing Clients Worldwide (24*7).
- Experience troubleshooting and configuring desktop hardware and associated peripherals.
- Ability to work in a team environment and communicate effectively through chat systems (e.g. Microsoft teams, Skype)
- Working knowledge of computer operating systems (Windows), hardware diagnosis/set up, and software installation/troubleshooting.
- Experience working in a fast-paced environment.
- Strong customer service experience.
- Excellent communication skills is must.
- Ability to multitask well.
- Real time Ticket creation and documentation.
- Ability to perform tasks within SLA’s.
- Perform remote troubleshooting through diagnostic techniques and pertinent questions.
- Determine the best solution based on the SOP’s / KB’s related to the issue and the relevant details provided by customers.
- Walk the customer through the problem-solving process.
- Escalate unresolved issues to the next level of support personnel.
- Provide accurate information on IT products or services.
- Record events and problems and their resolution in logs.
- Follow-up and update customer status and information
- Pass on any feedback or suggestions from customers to the appropriate internal team.
- Identify and suggest possible improvements to procedures & KB articles.
- Good understanding of computer systems, mobile devices, and other tech products
- Ability to diagnose and resolve basic technical issues faster.
- 24/7 rotational shift.
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Position Overview : To provide technical support & assistance to customers remotely. To ensure client satisfaction and ability to resolve customer issues at first contact. Must have good technical knowledge and an ability to communicate effectively to understand the problem, empathize and provide a solution at the earliest. To ensure user queries or issues are captured, validated, and triaged for further processing. To ensure various types of information or updates are communicated to users through appropriate channels.
How to Apply for Zones Recruitment 2025?
All Interested and Eligible candidates can apply for Zones off campus drive 2025 by using below registration link as soon as possible before the last date. Candidates assure to check complete Eligibility Criteria before Applying for the post.
Apply Link :- Click Here To Apply
Zones Recruitment 2025 – Frequently Asked Questions
How to apply for Zones Recruitment 2025?
To apply for the Zones Off Campus Drive 2025, you have to check the official site of Zones or https://fresherscamp.com/
Does Fresherscamp.com provide Zones Off Campus Drive 2025?
Yes, FreshersCamp.com provides Zones Off Campus Drive 2025 Alerts continuously.
What is the Zones Selection Process?
Aptitude Test, Technical & Interview Rounds.
